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Experienced Customer Service Representative – Costco Wholesale Part-Time Customer Service
At arenaflex, we're on a mission to revolutionize the way we connect with our customers and provide them with an exceptional experience. As a dedicated and passionate team, we're committed to delivering top-notch service that exceeds expectations. We're excited to announce an urgent hiring opportunity for a skilled Customer Service Representative to join our team at arenaflex's Oklahoma City, Oklahoma office. About arenaflex arenaflex is a leading global enrollment distribution center chain, dedicated to providing unparalleled customer service and support. With a strong presence in the USA, we're committed to fostering a culture of inclusivity, diversity, and equality. Our team is passionate about delivering exceptional experiences that leave a lasting impression on our customers. Job Responsibilities As a Customer Service Representative, you'll be the face of arenaflex, responsible for providing top-notch support to our customers. Your primary responsibilities will include * Answering a high volume of incoming calls and resolving customer inquiries in a timely and professional manner * Utilizing critical thinking and problem-solving skills to resolve complex issues related to online orders, follow-ups, and deliveries * Providing accurate and up-to-date information to customers regarding products, services, and promotions * Collaborating with internal teams, including purchasing and activities staff, to resolve customer issues and concerns * Utilizing various computer programs simultaneously on multiple screens while on the phone or interacting with customers * Maintaining a high level of productivity and efficiency in a fast-paced environment Requirements and Qualifications To be successful in this role, you'll need to possess * A high school diploma or equivalent (GED) * Online business part administration specialist certification after completion of a 14-day training program * Previous customer service experience (desired but not required) * Excellent communication and interpersonal skills * Proficiency in writing (minimum 30 wpm) and business writing skills * Ability to work an adaptable schedule, including weekends and split days off * Strong time management and organizational skills * Bilingual capabilities (desired but not required) Preferred Qualifications * Strong foundation in customer service, including excellent relational skills, brief and friendly help, and exceptional closing skills * Ability to adapt and function well under pressure in a fast-paced environment * Capacity to take ownership and resolve issues * Ability to demonstrate learning and critical thinking skills * Strong time management skills * Bilingual capabilities (desired but not required) Benefits and Perks As a valued member of our team, you'll enjoy * Competitive salary * Comprehensive benefits package, including 401(k) matching, dental, medical, and vision insurance * Paid time off * Opportunities for career growth and professional development * Inclusive and diverse work environment * LGBTQ+ friendly workplace * Age-comprehensive and minority-friendly workplace * Variety and inclusion training or programs * Taken care of time Work Environment As a Customer Service Representative, you'll be working in a fast-paced call center environment, interacting with customers via phone and in-person. You'll be required to work a part-time schedule, with anticipated hours ranging from 24 to 40 per week. How to Apply If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply. Please submit your application through our website or by clicking on the link below. Apply To this Job Apply for this job We look forward to welcoming you to our team at arenaflex! Apply for this job
