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Warehouse Operations Supervisor
Owens & Minor, Inc. is a leading global healthcare solutions company that has been empowering customers to advance healthcare since 1882. With a comprehensive portfolio that includes product manufacturing and distribution support, we serve over 4,000 healthcare industry customers worldwide through our dedicated team of more than 15,000 professionals.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates!
Schedule: Monday - Friday 10am start time
Salary: $65k/yr-$75k/yr
Owens & Minor teammate benefits include:
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after 30 days of employment
- Employee stock purchase plan
- Tuition reimbursement
- Development opportunities to grow your career with a global company
RESPONSIBILITIES
- Directs Operations activities and teammates for one or more functions within a Distribution Center (DC).
- Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).
- Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed.
- Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.
- Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance.
- Recommends expenses and capital investments for assigned functions.
- Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
- Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.
- Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business.
- Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation.
- Supports the monitoring and reporting of assigned functions’ performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
- Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.
EDUCATION & EXPERIENCE
- Bachelor’s degree required (or equal level of work experience)
- 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry
- Or any combination of relevant education and experience to meet the above requirements
KNOWLEDGE, SKILLS, & ABILITIES
- Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
- Financial acumen including prior profit and loss responsibilities.
- Ability to work fast and effectively within a matrix environment.
- Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.
- Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
- Exceptional customer relationship skills.
- Excellent communication and interpersonal skills with an ability to influence senior level management.
- Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.
- Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions.
- Ability to lead and drive change among peers and direct reports.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
