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VIRTUAL/ REMOTE: American Red Cross - Disaster Duty Officer (Long Beach and South Bay)

February 23, 2026

Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery.

The Disaster Action Team (DAT) Duty Officer ensures timely activation and monitoring of local and regional DAT responses. The Duty Officer supports the DAT program either at the chapter/territory or region level.

Triages requests received to determine if Red Cross action is required; may decide if Red Cross will respond via DAT.
Uses event triggers such as size, scope, and type of event to escalate the DAT response when necessary.
Works with on-scene DAT leadership to support the response and provide technical guidance.
May support and train new Duty Officers.
Liaises necessary information to leadership and other stakeholders
May be tasked with composing Initial Incident Reports (IIR) dependent upon regional processes
Ensures response compliance in accordance with the DAT Standards and Procedures
Maintains close working relationship with DAT Regional Program Lead, Chapter/Territory DAT Coordinators and Regional RC Respond Application Lead to ensure responders are identified and scheduled.

Required:

Reliable access to a computer, internet, and a phone.
Comfortable using and learning new technology
Commitment to use RC Care and RC Respond systems as needed
Able to prioritize multiple tasks in complex, rapidly changing and stressful situations.
Must be 18 years or older
Strong written and verbal communications skills.
Ability to work for long periods on a computer
Ability to speak clearly on the phone
Willingness to comply with current public health and Red Cross policies
MUST reside within Los Angeles County

4 shifts available:

6 hour on-call, 12AM-6AM: 00:00 to 05:45 PST
6 hour on-call, 6AM-12PM: 06:00 to 11:45 PST
6 hour on-call, 12PM-6PM: 12:00 to 16:45 PST
6 hour on-call, 6PM-12AM: 17:00 to 23:45 PST

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...