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Virtual Assistant (Bookkeeping - Cin7) | Fixed Dayshift & Weekends Off | Remote

February 24, 2026

ZigZag is looking for a Virtual Assistant (Bookkeeper-Cin7) to join our team! *You must have extensive experience in using CIN7 * You must have experience using Xero as a Bookkeeper *Preferably with basic digital marketing experience but not required *Fixed dayshift and weekends off + work from home *HMO on Day 1, and company devices are provided Responsibilities:<ul><li>Accounts & Reconciliation<ul><li>Uploading invoices via EzzyBills to Cin7</li><li>Processing accounts email inbox and clearing into folders</li><li>Process credits and adjustments</li><li>Ensure Shopify payments sync correctly to Cin7 & Xero</li><li>Assist with finance prep:<ul><li>Outstanding supplier invoices</li><li>Pending credits</li><li>Unmatched transactions</li></ul></li><li>Maintain accuracy across inventory and accounting systems </li></ul></li><li>Order Processing & Inventory Management (Priority Focus)<ul><li>Process Shopify dropship orders through Cin7 Core daily</li><li>Prioritise same-day dispatch items</li><li>Liaise with suppliers for tracking, ETAs, and invoice follow-ups</li><li>Update Shopify order tags (e.g., Awaiting Tracking, ETA updates)</li><li>Ensure tracking numbers are uploaded promptly</li><li>Monitor fulfilment workflow and escalate delays </li></ul></li><li>Administration & Customer Support<ul><li>Monitor Podium and other social platforms for incoming customer enquiries</li><li>Respond to general enquiries or escalate technical questions</li><li>Maintain supplier ETD (estimated despatch date)</li><li>Assist in documenting SOPs and improving workflows</li><li>Processing and overseeing of returns end to end. Customer, shopify and CIN7 Core</li><li>Customer service and sales when required </li></ul></li><li>Marketing & eCommerce Support Responsibilities<ul><li>Assisting with the implementation of monthly marketing campaigns aligned with vehicle builds, product bundles, and seasonal promotions</li><li>Drafting, formatting, and scheduling blog articles and website content updates</li><li>Supporting basic on-site SEO updates and content optimisation</li><li>Preparing and scheduling eNewsletters and email marketing campaigns</li><li>Creating and scheduling daily social media content across multiple platforms</li><li>Preparing and scheduling website push notifications aligned with promotions and campaigns</li><li>Supporting paid advertising efforts through content preparation and campaign coordination (Google Ads and Meta Ads)</li><li>Monitoring engagement across digital channels and escalating customer enquiries where required</li><li>Assisting with ongoing content planning and continuous improvement of marketing processes </li></ul></li></ul>Requirements:<ul><li>Essential:<ul><li>Proven experience using Cin7 Core</li><li>Experience reconciling accounts in Xero</li><li>Purchase Order processing experience</li><li>Supplier communication & follow-up</li><li>High attention to detail</li><li>Strong written communication skills</li><li>Ability to manage multiple brands simultaneously</li></ul></li></ul><h2></h2><ul><li>Preferably but not required<ul><li>Experience drafting blog content</li><li>Basic SEO understanding</li><li>Experience with Meta Ads and Google Ads platforms</li><li>Canva experience</li><li>eCommerce marketing familiarity</li><li>Automotive or 4x4 industry knowledge</li></ul></li></ul> ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive. By submitting this application, you acknowledge that you have read and agree with the company’s <a href="\"https://zigzagcareers.com/privacy-statement/\"">Privacy Policy</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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