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Video Teller-Part Time
Bring Your Customer Service Experience to a Role That Connects Communities-Remotely!
If you're tech-savvy, enjoy connecting with people, and want to be part of a team that puts community at the center of everything we do, this position brings the best of both worlds, community-focused banking and the ability to work from home after training. Premier Community Bank is continuing to build its Video Customer Service Representative role, offering a unique opportunity to work remotely part-time after completing in-person training at one of our branch locations in Pulaski, Winneconne, Waupaca, or Marion.
While this role offers the convenience of working from home after training, it is designed to serve our local communities. To set you up for success, we provide hands-on training during regular business hours at one of our branch locations before you transition to the part-time remote schedule. Remote work is intended to be performed from a dedicated home office that supports confidentiality and productivity. In this role, you'll be the friendly face behind our Interactive Teller Machines (ITMs), helping customers with everyday transactions and building meaningful relationships through live video.
This position is scheduled weekdays from 3:00 PM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
What You'll Do:
- Perform operational teller activities.
- Process all customers' transactions efficiently and accurately that come through the ITM area including but not limited to deposits, withdrawals, check cashing, account transfers, and processing loan payments. Ensure the amounts get credited to the proper account and receipts are given to the customer.
- Utilize and understand the Bank's on-line operating systems and website to facilitate customer's transactions.
- Be informed and knowledgeable on all Bank products and services in order to promote and advise the customer which products would best suit their needs.
- Provide exceptional customer service in a professional, courteous, efficient manner through prompt handling of customers' requests.
Skills for Success:
- Requires a high school diploma or equivalent.
- Prior experience in financial industry or customer service professional preferred.
- Excellent ability to communicate effectively via virtual technologies.
- Ability to work independently, handle multiple priorities, and exercise good judgment in decision making.
What Makes Premier Community Bank Premier?
Join our team of employees who pride themselves on listening to our customer's needs and portraying a willingness to fulfill those needs. Grow in an environment where our employees respect the communities they serve, their customers and their co-workers.
Our goal is to provide an amazing, quality experience for our customers. We constantly strive to do the right thing. We appreciate and encourage new ideas from each other and our customers to become the bank of choice. We invite you to apply today and become a member of our staff where we help each other and work as a team to deliver quality service.
We encourage you to take the next step in your career by applying today!
Benefits that are available include: Competitive compensation, paid personal time off, paid holidays, health, dental and vision insurance, life and long-term disability insurance, 401(k) with match, ESOP (Employee Stock Ownership Plan), bonus program, continuing education reimbursement, flexible spending account plans, voluntary AFLAC insurance policies, Employee Assistance Program and 529 college savings plan.
