Verification of Benefits Specialist

The Verification of Benefits Specialist verifies patient specific mental health and substance use benefits while precisely documenting specifics for various payer plans including patient coverage, arenaflex share, and access/provider options according to Program specific SOPs. Verification process could include electronic validation of pharmacy coverage and medical eligibility. The VOB Specialist is responsible for updating patient benefit information in the EMR and verifying that existing information is accurate. ESSENTIAL FUNCTIONS · Compiles medical insurance verification of benefit and eligibility information submitted by client/admissions for processing within timelines · Ensures verification of benefit and eligibility information obtained from payer/insurance company is accurate · Auditing of verification of benefits for quality and assurance measures · Responsible for maintaining a system for initial and subsequent verification of benefits · Responsible for daily reporting of verification of benefit activities · Prepares and maintains individual patient file, documentation in electronic HIPAA compliant application · Keeps supervisor apprised of matters regarding verification of benefits · Always represents Company in a professional manner · Keeps current with third party/payers’ guidelines OTHER FUNCTIONS · Other duties, responsibilities and activities may change or be assigned KNOWLEDGE, SKILLS AND ABILITIES ·High school diploma or GED Prior experiance with SUD/MH VOB · Exemplary customer service skills · Attention to detail and ability to complete the job with minimal errors · Excellent oral and written communication skills · Ability to prioritize and manage time effectively · Ability to maintain confidentiality · Proficient with arenaflex Suite: Word, Excel, PowerPoint, and Outlook Job Type: Full-time Pay: From $40,000.00 per year Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Application Question(s): • Do you have behavioral health experience? • How many years experience of verifying benefits do you have? Work Location: Remote Apply tot his job

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...