Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
UX Research and Design Specialist
UX Research and Design Specialist
Full Time Perm
Way of Work: Hybrid - 3 days in-office
Location: Merrillville, IN, Columbus, OH, Chester, VA, Canonsburg, PA, or Lexington, KY
Salary: $82,200 - $123,200 plus 8% annual bonus
NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We’re more than an energy provider—we’re a team committed to innovation, inclusion, and growth. At NiSource, you’ll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact.
The UX Designer and Researcher at NiSource plays a key role in shaping intuitive, accessible, and data‑driven digital experiences for customers and employees. This role is responsible for understanding Customer VOC needs, defining experience requirements, and translating insights into well‑designed solutions that support NiSource’s commitment to safety, reliability, efficiency, and exceptional customer experience.
Working on the Customer Experience team you will work closely with Product Owners from discovery through delivery. This includes conducting user research, mapping customer journeys, developing wireframes and prototypes, validating concepts through usability testing, and ensuring digital products meet usability, accessibility, and regulatory standards.
Your responsibilities may include, but are not limited to:
-
Prioritizes improvements and introduce changes based on value, business impact, effort and risks through user experience testing, and business case research.
-
Works closely with customers, business partners, field and customer operations teams, and other end-users to understand current state experience needs, user behavior attitudes, and work environments.
-
Conducts user studies, job shadows, focus groups and interviews to understand user insights. Analyzes research data to define opportunities and recommendations. Develops Personas to define user’s needs.
-
Maps user experiences across key journeys, documenting personas, touchpoints, pain points, sentiment, processes, stakeholders and key performance indicators.
-
Designs user experiences that increase safety, efficiency, and employee & customer satisfaction.
-
Develops storyboards, wireframes and journey maps that inform future state development builds.
-
Conducts capability demonstrations at key stages within the Agile and Iterative development cycle.
-
Partners with IT, Change Management, agile development teams and other stakeholders across the organization to translate user insights into experience improvements with detailed requirements; work with project and product management teams to manage experience improvement through design, build, implementation, and sustainment.
-
Adheres to UI/UX best practices and UI design standards.
-
Develops and documents design standards to ensure consistency across organization.
-
Researches, identifies, and shares industry leading UX trends and practices from both inside and outside of utility industry.
Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications
-
Bachelor's Degree
-
2+ years of user research and facilitation experience
-
2+ years of experience in interface design and usability testing
-
Strong knowledge of design thinking methodologies
Preferred Qualifications
-
Working knowledge of Figma, User Testing, Adobe XD, Optimal Workshop, Miro and associated research design and UI prototyping tools
Disclaimer
This description is not designed to be a complete list of all duties and responsibilities required of the position
#NiSource #NowHiring #NIPSCO #HybridJobs #Merrillville #Columbus #Chester #Canonsburg #Lexington #OhioMeansJobs #UX #UI #UserExperience #DesignEngineer #UIDesigner #UXDesigner #UXResearcher #DesignResearch #NewGrad #ProductDesigner #EntryLevel #DesignJobs #DesignThinking
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
- E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
- Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away
Salary Range*:
$82,200.00 - $123,200.00*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-02-11Posting End Date (if applicable):
2026-03-02Please note that the job posting will close on the day before the posting end date.
