US-Certified Registered Nurse, Remote Healthcare Assistant

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is an opening exclusively for Filipino candidates. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

US-Certified Registered Nurse, Healthcare Healthcare Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:
1. Call patients to relay test results in a timely and professional manner.
2. Create and process referrals for specialised healthcare providers.
3. Order labs and imaging while coordinating and scheduling appointments for patients.
4. Maintain and update electronic medical records (EMR), ensuring accuracy and compliance.
5. Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.
6. Use communication tools like Avaya soft phone to interact with patients and healthcare providers.
7. Ad hoc tasks as needed to support the healthcare team.

Qualifications:
  • RN License (You MUST be US certified)
  • At least 2-3 years experience as a Medical Virtual Assistant
  • Specialisation or experience in patient care, family medicine, acute care, or clinical settings is preferred
  • Excellent English communication skills both written and verbal (At least C1 level)
  • Solid understanding of medical terminologies and practices
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
  • Understanding of healthcare privacy regulations
  • Strong interpersonal skills
  • Solid organizational & time management skills with keen attention to details
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
  • Able to work on a graveyard shift

Technical Requirements:
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:
  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

Schedule:
US work hours (20-40 hours per week)
Location: This is a remote job

Salary Package (with HMO):
  • Between PHP 70,000 - PHP 115,000

IMPORTANT: We will
only be reviewing applicants who are US-certified Registered Nurses for this role.

Please note:
  • Only qualified candidates will be invited to take the assessment & scheduled for an interview.
  • We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
  • You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...