University Housing - Starbucks Student Shift Lead (Smith)

Department Overview:

Division of University Housing is committed to demonstrating our Core Values: Care  in how we approach people and our work; Creativity  in solving problems; Integrity  in our interactions with staff and customers; Optimism , focusing on opportunities and positive outcomes; Respect  for the differences, strengths, and potential in people; Stewardship  of human, financial and natural resources; and Excellence  in customer satisfaction and communication.

Anticipated Start Date

3/23/26

Anticipated Hours Per Week

17 during school year and 30 to 40 during Summer

Schedule:

Academic Year:

  • A Student Shift Lead works an average of 17 hours a week with a biweekly, rotating weekend schedule. A schedule should include at least 1 weekend shift and 1 closing shift. Other schedule requirements may be expected depending on operations.
  • Scheduling is flexible and based on academic availability and operational need.
  • Summer:
    • A Student Shift Lead works an average of 30-40 hours per week.
    • Shifts are between 5:30am and 12:00am (most shifts between 5:30am and 8:00pm).
    • You may be required to work multiple shifts at multiple units within the same day.
    • There may be required shifts to work every day of the week, including weekends, but schedules will be assigned based on availability.
    • Overtime hours must be pre-approved by the unit manager.
    • Summer hours available based on operational need.
  • Seasonal: This position is considered seasonal during the summer months and is exempt from the 30 hour per week average rule in regards to the Affordable Care Act (ACA). Hours worked may exceed 30 hours/week during the summer months.

Salary/Wage Range:

Hourly $16.00 to $16.00

Number Of Positions

3

Position Summary/Job Duties:

A Dining and Culinary Services Student Shift Lead is responsible for directing Baristas in providing exceptional customer service and maintaining a respectful, productive work environment. In this position, students are expected to support Baristas and provide training and supervision to ensure that they can excel in their tasks. During the summer months, Barista Shift Leads assist with dining operations for Conference Service guests.

  • Supervise Barista to maintain proper work procedure and standards according to Starbucks regulations and the unit's goals and job routines.
  • Ensure that all Baristas receive instructions as to how they are to perform their assigned jobs according to the established work standards and objectives.
  • Provide leadership and act as a role model while working with a diverse population of student employees.
  • Utilize the timekeeping system to confirm student employees have punched in and out for their shifts. 
  • Keep the student labor force motivated and on task.
  • During the Academic Year, participate in the implementation of the campus WiGrow student employment initiative in units.
  • Other duties as assigned.

Qualifications:

  • Must be able to lift 50 pounds.
  • Preference given to applicants with food service experience, preferably with University Housing Dining & Culinary Service.
  • Barista experience preferred.

Physical Demands

Must be able to lift 50 pounds.

Application Instructions:

University Housing values diversity and is an Equal Opportunity/Affirmative Action Employer

Contact:

Org: University Housing
Contact: University Housing Human Resources
Web: www.housing.wisc.edu/jobs/student/
Email: hr@housing.wisc.edu
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