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True Texas BBQ Restaurant Manager

March 2, 2026

About the position

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over \$31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience. We are hiring for the following store locations: Hudson Oaks, Mansfield, Frisco, Allen, Plano, Rockwall, and Forney. As a Restaurant Culinary Manager, you'll ensure your team focuses on providing excellent customer service in Restaurant Operations. You'll oversee the menu and kitchen areas, and perform supervisory responsibilities, including scheduling, training, and Partner development. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... ability to execute high-volume production while fostering teamwork Restaurant-wide? HEAD FOR BUSINESS... expertise / creativity to achieve, sustain a competitive advantage? PASSION FOR RESULTS... an entrepreneurial spirit, willing to take risks that mean success for H-E-B?

Responsibilities

Directly supervises Partners
Trains / manages staff; supervises / coordinates all related culinary activities
Plans, assigns, and directs work; assists with appraising performance; rewards and disciplines employees
Oversees daily job responsibilities for all department Partners
Estimates food consumption; requisitions / purchases food
Frequently performs hourly Partner processes and duties in a proficient manner
Responsible for the kitchens financial performance; executes budget
Executes menu items
Ensures / coaches to overall cleanliness, sanitation, and safety of all areas
Works closely with Partners to ensure cleanliness and sanitation requirements of all venues meet SOP, QA and ORT standards.
Oversees proper receiving, storage, rotation, and pars for all items within department
Maintains consistent food specifications, including taste, appearance, presentation, portion control, and quality utilizing VTA standards
Certified Food Safety Manager, AST Certified
Ensures sanitation compliance in food preparation areas; performs CIRs for department
Oversees and monitors shrink

Requirements

a culinary degree; leadership experience
advanced communication and customer service skills
a model of hospitality; a sense of urgency
Culinary degree or
1+ years equivalent combination of professional culinary training / experience
Completion of internal School of Retail Management (SORM)
Experience leading in a complex work and team environment
Experience in ordering, inventory maintenance, shrink control, and customer service
Ability to execute high-volume production
Ability to maintain efficient operations and troubleshoot equipment malfunctions
Ability to supervise, train / cross-train staff
Ability to work a flexible schedule, including opening, closing, weekend, holiday shifts
Function in a fast-paced, retail environment
Work extended hours and / or rotating schedules
Safely maneuver around moving mechanical parts
Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
Constantly reach at waist, grasp
Frequently stand, walk, pivot,
Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
Occasionally be exposed to heat, ambient temperatures, and loud noise
Frequently be exposed to wet and cold conditions
Demonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team lift

Nice-to-haves

Proficiency in H-E-B systems (XPTR, DSD, IMS, CICS2, POS, Excel) (preferred)
Advanced customer service and communication skills
Advanced organization skills

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...