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Support Engineer

February 26, 2026

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 160 countries across six continents. Solenis is a 2025 US Best Managed Company, recognized five years in a row. For more information about Solenis, please visit

The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs.

Communication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability.

Conducting necessary testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Data analysis plays a crucial role in evaluating program performance, aiding in decision-making processes for ongoing improvements.

A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

Qualifications:

B.S. in Science or Engineering (preferred)
1-3 years industry experience (pulp & paper or water treatment preferred)
Documented results making process improvements, solving complex and non-routine technical problems
Project management experience
Strong relationship building skills
Good communication skills both written and oral with multiple organizational levels
Experience learning new concepts and/or technology and applying them
Ability to work with autonomy
Solid mechanical and electrical aptitude and skills.
Proficiency in MS Office programs (Word, Excel, PowerPoint)

Perks!

Competitive health + wellness benefit plan
Continuous professional development with many opportunities for growth!
Recharge with paid time off, 3 floating holidays and separate sick days
Competitive Salary, Incentive Plan and Annual Merit Increases

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an equal opportunity employer. Applications from all qualified individuals are welcome, and will be considered without regard to any ground protected by human rights legislation, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, and disability. Solenis provides reasonable accommodation to individuals with disabilities in the recruitment process, and invites candidates to let us know about their accommodation needs.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com .

The expected compensation range for this position is between $58,450.00 and 77,930.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

Regulatory Disclosure

This posting is for an existing vacancy.

We do not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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