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Supply Chain Customer Service Analyst - Remote

February 19, 2026

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

What you will do

As a Supply Chain Customer Service Analyst, you will direct, plan, coordinate and establish relationships and protocols to service the customer/customer group assigned, consistent with company objectives. You will work and support the commercial sales team: account managers, sales directors, managing directors, and VP level to execute weekly order processing, line changes, sales promotions etc. in line with customer expectations. You will be responsible for bringing world class practices to Clarios including managing and analyzing ordering, replenishment and allocation practices as related to service for our customer/customer group in collaboration with the company's regional inventory planners, manufacturing plants and distribution centers.

How you will do it

Single point of contact for sales teams regarding overall order status, inventory levels, outstanding shipments, and any other production-related items.
Responsible for supporting the largest and most critical accounts for the organization
Attend Joint Customer Business Meetings as Subject Matter Expert for topics related to
Customer Supply Chain and their specific accounts
Coordinate with Regional Planner(s) and Supply Chain to reduce the risk/impact of customer line changes, customer differentiation projects, and demand swings
Responsible for communicating change and any other adjustments that might directly affect their account, in writing, to the appropriate audience and follow through
Support sales teams by directing the appropriate plans on how to meet customer expectations on time and in scope
Provide insight and feedback on demand and forecast trends to the Demand Planning and Sales teams to help improve the S&OP process
Attends inquiries, comments, and complaints from customer headquarters, account managers/sales directors
Analyzes sales transactions, monitors correct loading, and adjusts errors in company systems
Liaison with other departments (e.g. Logistics, Supply Chain, Finance, Engineering & Operations) for order completion and order shipment.
Assigned to support UAT's (User Acceptance Testing) on system upgrades as appropriate.
Assigned to projects that require critical thinking and a good understanding of overall Clarios Operations
Key contributor to the Customer Control Tower and influencer to leadership

Additional Qualifications/Responsibilities

What we look for

Required

Bachelor's degree in operations management, supply chain, or business.
A minimum of three (3) years of working experience
Inventory Analysis/Production and Inventory Control, Supply Chain, Customer Service, and/or Logistics experience strongly preferred
Strong with customer service.
Able to travel up to 10%
Preferred

Advanced Word, Excel, PowerPoint, Business Objects and Power Query experience
Proficiency with Microsoft Office Suite
Solid understanding of inventory management concepts
Comfortable working in complex and high-pressure environments
This position offers a competitive salary and a comprehensive benefits package including health, dental, and vision insurance as further described below. The position has a salary range of $76,000 to $100,000 per year.

What you get:

Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire

Tuition reimbursement, perks, and discounts

Parental and caregiver leave programs

All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

Global market strength and worldwide market share leadership

HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...