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Strategic Account Manager, LCBO

March 9, 2026

Job Description: Who We Are: At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same. We are undergoing a pivotal transformation, actively in search of dynamic individuals poised to make a substantial impact within our ever-evolving organization. Are you someone who embraces change and excels in diverse roles that span across various functions? If so, we look forward to hearing from you! Job Summary: Join our team as a Strategic Account Manager for LCBO, where you'll be at the forefront of driving sales growth, enhancing market share, and ensuring profitability for our customer accounts. In this role, you'll manage key customer relationships and execute portfolio strategies effectively. Your strong negotiation skills and strategic mindset will be key in driving growth for major brands and supporting our innovation initiatives. Keys responsibilities: Drive account performance by achieving revenue growth, enhancing market share, and meeting customer account management objectives. Present and negotiate the integration of corporate strategies, including growing core portfolios, launching new products, optimizing promotions, and driving omnichannel activations, all tailored to each customer’s unique profile. Lead cross-departmental task forces to ensure project alignment and timely delivery of commercial objectives. Oversee and manage account budgets, leveraging insights and analytics to maximize ROI and ensure alignment with commercial strategies. Collaborate with Sales Strategy and Shopper Marketing teams to develop and execute in-store programs, promotions, and product launches. Prepare and recommend forecasts to meet performance metrics and drive continued market growth. Cultivate strong relationships with both internal teams and external customers to foster sustained business growth. Qualifications: Bachelor’s degree from an accredited university. 6 to 8 years of experience in Key Account Management, preferably within the Beverage Alcohol or Consumer Packaged Goods industry. Strong negotiation and strategic thinking abilities, with a proven track record of driving sales growth and market share. Demonstrated ability to work effectively with cross-functional teams and manage complex projects involving multiple stakeholders. Ability to multi-task and meet multiple deadlines in a fast-paced, dynamic environment. Strong influence skills to drive decision-making across the business. Proficiency in utilizing data and analytics to inform strategies. Established connections and experience with key customers. Valid driver’s license. What We Offer: Hybrid work model, allowing employees to balance remote and in-office work. Competitive Salary and Bonus. Benefits and Pension Plan. Product Allowances. Training & Development Programs. Tuition Reimbursement. Commitment to Corporate Social Responsibility. A chance to explore and learn more about the Wine industry. COMPENSATION: Budgeted Range – $115,686.00 - $149,711.00 The budgeted range takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford. We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...