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Sr. Technical Program Manager, Offers Platform, Catalog Systems, ASCS

February 27, 2026

Description

Check out our team videos:

https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEd

Our systems are at the core of Amazon.com. We serve the product and offering catalog containing billions of records, and we are the authority for product information, including availability and price. Our systems respond to billions of requests per day that power the Amazon shopping experiences and other customer interfaces, such as Amazon Shopping App, Kindle, Wholefoods, Amazon Fresh and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds.

We are regularly challenged by new business use-cases that bring in high levels of ambiguity and competing priorities. Our team has been instrumental in launching high-impact customer features, such as "Buy For Me" that helps customers discover and seamlessly purchase select products from other brands' sites if those items are not currently sold in Amazon's store. We also helped launch "Amazon Haul", with its own shopping experience, search, cart, and checkout so customers can build up a great haul of items at low prices of under $20. By building segmented offers, we helped Amazon provide sub-same-day delivery to our customers and achieve the fastest delivery speeds in the US last year. We are also tackling the challenge of implementing regional pricing that scales to meet the unique needs of diverse markets, ensuring our customers receive fair and competitive prices no matter where they are located.

While large-scale, high-throughput, low-latency systems are common at Amazon, the services operated by this team differentiate themselves by being the top-traffic serving systems, serving hundreds of trillions of requests per day, supporting 1 billion transactions per second in single-digit millisecond latencies. These systems source data from many data sources and execute logic to determine buyability of the items in the Amazon catalog, which is consumed by hundreds of systems.

In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses.

Key job responsibilities

You must be able to:

- Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.

- Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions.

- Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders.

- Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.

- Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team's goals.

- Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.

- Create, maintain and disseminate project information to stakeholders.

Basic Qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary for this position ranges from $128,100/year up to $214,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...