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Sr Protocol Content Administrator

February 16, 2026

Join the transformative team at <a href="">City of Hope</a>, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Protocol Content Administrator (PCA) reports directly to the Director, Clinical Research Content. S/he is part of a team dedicated to working collaboratively with Physicians, Clinical Research Nurses, Clinical Research Nurse Leaders, Clinical Research Coordinators, Investigational Drug Pharmacists and the Epic (Beacon) build team in support of clinical research trials conducted at City of Hope. The Protocol Content Administrator, in collaboration with Principal Investigators and the Disease/Modality-specific Study Teams, will have primary responsibility for the clinical research content development and maintenance of all therapeutic and interventional study protocols that will guide the Beacon and Willow build as part of the Epic Electronic Health Record (EHR) and integration with OnCore Clinical Trials Management System (CTMS).The Protocol Content Administrator will use comprehensive knowledge of clinical research studies to develop clear, timely and comprehensive protocol-specific content, (including but not limited to detailed delivery instructions for all required pre-medications, supportive therapy, tests, labs, and investigational drugs) for all assigned research studies in support of the Epic Beacon build teams. The Protocol Content Administrator, in partnership with a Study Team and an Epic Beacon build team, will ensure that all research-related content in the Epic EHR is accurate and up-to-date for both new and ongoing clinical research trials. The Protocol Content Administrator will also have involvement within the OnCore working environment in areas such as Study Calendar Development and general Research Records, working collaboratively with the OnCore support team, Clinical Trials Support Services, and Clinical Trials Billing.This individual will bring expertise to the coordination and completion of complex treatment plan builds to support the day-to-day clinical research care operations of the City of Hope. The incumbent will be expected to demonstrate behavioral skills that contribute to a productive work environment and provide excellent customer service to the research fraternity. As a successful candidate, you will: <ul><li>Collaborates with Principal Investigators and Study Teams to develop comprehensive protocol-specific content, (including but not limited to detailed delivery instructions for all required pre-medications, supportive therapy, scans, labs and investigational drugs) for assigned research studies</li><li>Coordinates across multiple disciplines to ensure that care instructions are consistent with the scope of practice of each discipline, clear, comprehensive and in keeping with City of Hope standard operating procedure. Supports the efforts of all care providers to deliver quality care.</li><li>Develops and maintains up-to-date tracking and status of all projects, from assignment through completion. Reviews status with management and peers as appropriate. Proactively communicates challenges and escalates appropriately to ensure that assigned projects are completed in a timely manner. </li><li>Actively participates, as a member of the Clinical Research Content Office, on the development of new and efficient workflows to ensure timely delivery of content and facilitation of required validations</li><li>Promotes collaboration and teamwork among all members of the clinical trials office and the healthcare team</li><li>Maintains current knowledge, skills and competencies through involvement in professional continuing education activities</li><li>Adheres to all professional and regulatory standards. Complies with all applicable regulations and company policies; ensures that work is performed in a safe and compliant manner; completes all required training on time and maintains proper records in accordance with SOPs and policies</li></ul> Your qualifications should include:<ul><li>Current RN License, BSN or Pharm D required</li><li>Minimum of 5 years’ experience in an academic setting as an RN or Pharmacist, with work directly connected to clinical trials; or equivalent combination of education and clinical research experience.</li><li>Epic Beacon certification preferred</li></ul> Additional Information: Job Status: Full time, exemptSalary range $141,835 - $226,948 City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please <a href="" target="_blank">CLICK HERE</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...