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Sr. Manager, Account Mgmt eBay Live

February 16, 2026

<h1>Sr. Manager, Account Mgmt eBay Live</h1>Location: Salt Lake City, AustinRemote Type: HybridTime Type: Full time<h3>Job Description</h3>At eBay, were more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. Were in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.<h2>Sr. Manager, eBay Live Account Management</h2><h2>About eBay Live</h2>eBay Live is building the future of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces.<h2></h2><h2>Position Summary</h2>This role is responsible for developing and leading a premium team of account managers in conjunction with partnering internally with primary stakeholders within the eBay Live Business. Build and maintain strong relationships with priority sellers while leading strategic seller initiatives to scale, grow and develop. This role focuses on accelerating seller growth through consultative partnership and knowledge sharing, focusing on the most strategic and important relationships within the New Verticals categories (Electronics, Parts & Accessories, Home & Garden, and Health & Beauty) on eBay LiveWhat Your Will AccomplishEnterprise Seller Partnership:<ul><li>Build and maintain a top tier team of account managers. Focusing on positive relationships with strategic sellers through regular business reviews and strategic consultations with some of eBay’s largest and most successful accounts.</li><li>Develop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth</li><li>Analyze seller business data to identify growth opportunities and potential risks</li><li>Demonstrate building customized business plans to help sellers achieve their growth targets and cadences in regards to eBay live.</li><li>Train team on providing advanced platform knowledge and eBay live best practices for optimal programming.</li><li>Work collaboratively with cross-functional teams to resolve complex seller issues</li><li>Guide sellers through policy and platform changes while ensuring compliance</li><li>Track and analyze seller performance metrics to ensure growth targets are met</li></ul>　　　　What You Will Bring<ul><li>5+ years of people leadership experience supporting a team of exempt level employees</li><li>5+ years of Account Management or Live marketplaces experience</li><li>Extensive knowledge of live e-commerce industry trends and standard methodologies</li><li>Strong project management and organization skills</li><li>Strong analytical and critical thinking capabilities</li><li>Adaptable in a face paced, ever changing environment.</li><li>Excellent influencing and presentation skills</li><li>Enjoys public speaking; shows genuine interest and passion in live commerce</li><li>Proven ability to build and handle relationships with all size of business+partners</li><li>Demonstrated leadership skills and ability to work independently </li><li>Consistent track record of high performance and team ranking</li><li>Strong cross-functional leader who is also recognized as a collaborator and partner</li></ul><ul><li>Executive level verbal and written communication skills, including the ability to tell a compelling story backed by data</li><li>High degree of ownership and dedication to results</li><li>Self-motivated to find opportunities and challenges in the business</li><li>Data-driven approach to planning and decision making. Comfortable and hands-on with data, analytics, and modeling. Strong understanding of P&L</li><li>Organized problem solver who balances attention to detail with efficiency</li><li>Bachelor’s degree or equivalent experience or higher from an accredited university. MBA or equivalent experience preferred.</li></ul>　Core Proficiencies<ul><li>Customer Focus: Innovates in customer service approaches and anticipates seller needs</li><li>Critical Thinking: Ability to analyze sophisticated business situations and develop effective solutions</li><li>Leadership: Coaches others and serves as a role model within the team</li><li>Results Driven: Consistently achieve above-average results despite obstacles</li><li>Communication: Excellent presentation and interpersonal skills</li><li>Change Management: Leads team through changes and coaches’ others effectively</li></ul>The base pay range for this position is expected in the range below:$126,800 - $204,000Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Additional DetailseBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at <a>talent@ebay.com</a>. We will make every effort to respond to your request for accommodation as soon as possible. View our <a>accessibility statement</a> to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our <a>Talent Privacy Notice</a>,<a> Privacy Center</a>, and <a>AI Hiring Guidelines</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...