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Sr. Account Manager, Amazon Autos

February 18, 2026

- Bachelor's degree or equivalent experience - 5+ years sales, account management, or customer success experience in a related industry including automotive, retail, logistics, or technology - Proven ability to manage multiple, competing priorities simultaneously - Experience analyzing data to assess and improve customer performance and/or experience - 20-25% travel required Are you passionate about building trusted relationships and driving innovation at scale? Amazon Autos is revolutionizing the vehicle discovery and shopping experience, connecting customers with their ideal vehicle. As a Sr. Account Manager at Amazon Autos, you'll have the opportunity to unleash your entrepreneurial spirit and tackle complex challenges alongside industry- leading professionals. As a Sr. Account Manager for Amazon Autos, you will be the primary point of contact for our valued dealer partners, serving as the bridge between Amazon and automotive retailers. In this role, you'll be responsible for fostering strong relationships with your portfolio of dealers. You'll work closely with dealers to support the onboarding of net-new dealers to our platform, resolve issues, ideate scalable solutions, and build client- relationships. Ability to manage multiple workflows in a fast-paced environment and active participation in continuous improvement initiatives are essential. Above all, you must demonstrate a high level of ownership and the ability to thrive in ambiguity. This role offers a unique opportunity to shape the future of automotive e-commerce at Amazon. You'll collaborate with cross- functional teams to implement new features, address challenges, and continuously improve our processes. As an advocate for both dealers and customers, you'll play a crucial part in enhancing the car-buying experience on Amazon. Your insights and feedback will be instrumental in refining our products and services, making you an integral part of our mission to revolutionize how people shop for vehicles online. If you're ready to take on a challenging, yet rewarding role in a start-up-like environment, we encourage you to apply for this Sr. Account Manager position on the Amazon Autos team. Key job responsibilities 1. Strategic Growth: Partner with dealers to drive sustainable business growth on Amazon through data-driven insights and marketplace expertise. Create and present compelling solutions that meet and exceed customer goals. Educate Dealers on growth opportunities through tools, policies, products and programs. 2. Operational Support: Drive the end-to-end onboarding process for new dealerships joining Amazon's platform. Provide tactical support with operational tasks to help the dealers onboard and effectively manage their accounts. Identify and address issues, focusing on root causes rather than symptoms. 3. Field Support & Engagement: Build and maintain strong dealer relationships through regular on-site visits and store walks. Monitor account health and identify opportunities through direct engagement. Provide in-person consultation to ensure dealer success and strengthen partnerships. 4. Process Improvement: Identify, develop, and implement scalable solutions that benefit a broad customer base. This includes streamlining tools and processes, simplifying standard operating procedures (SOPs), and collaborating with external teams to align programs for maximum efficiency. A day in the life As a Sr. Account Manager, you will be based in our office. You will travel onsite to meet with dealers several times a year across cross several metro locations. You will work cross-functionally with our internal partners across Seller Experience, Seller Operations, Product Management, Program Management and UX and externally with GM-level dealer personnel and/or VP-level dealer group contacts. Your primary responsibilities will include: (1) supporting the overall onboarding of new dealers to our marketplace, project managing them through the process (2) partnering with dealers to drive sustainable business growth on Amazon through data-driven insights and marketplace expertise, and (3) advocating on behalf of the dealers, managing client relationships and strategizing ways to grow their business on Amazon. About the team We are a newly formed rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We're collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales. * Automotive industry knowledge or dealership experience * Experience leading cross-functional projects * Experience using Salesforce.com or other CRM tools * Proven track record in successfully launching and positioning new products in the market * Excellent communication skills, with the ability to articulate complex ideas clearly in both written and verbal formats Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit [please apply online] for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,500/year in our lowest geographic market up to $131,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit [please apply online] This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...