Shift Manager

<b>About the role</b><br>Join us as a Shift Manager and you\'ll be part of a team that loves putting customers first.<br>As part of the management team, you\'ll be responsible for looking after the shop when the Manager isn\'t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.<br>We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\'ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.<br>While no two shifts will be the same, during a typical shift you can expect to:<br><ul><li>Inspire the team to deliver amazing results and maintain the excellent standards of the shop</li><li>Lead by example and serve our customers in a fast and friendly manner</li><li>Prepare our much-loved products, including making sandwiches and managing the ovens</li><li>Ensure our displays are fully stocked at all times, with plenty of choice available for our customers</li><li>Keep the shop looking clean, tidy and presentable</li></ul><br><b>What we can offer you</b><br><ul><li><b>Competitive pay</b> paid weekly</li><li><b>Colleague discount</b> allowing you and a family member to enjoy up to 50% off your favourite Greggs products</li><li><b>Free hot drinks </b>for you to enjoy while on shift</li><li><b>Paid breaks</b> allowing you to recharge your batteries</li><li>We share <b>10% of all our profits </b>with our colleagues</li><li><b>Health and Wellbeing App</b> providing Remote GP and Physiotherapy services</li><li><b>Holiday entitlement that grows</b> as your career grows with us</li><li>Colleague <b>share plans</b> to help you invest and save for your future</li><li><b>Pension scheme</b> to help you plan for your future. We\'ll match your contributions up to 7%</li><li>Confidential <b>employee assistance app and helpline</b> to help with your wellbeing</li><li><b>Long service awards</b> celebrating key milestones in your career</li><li><b>Savings and discounts</b> for your everyday shopping, leisure and wellbeing</li></ul><br><b>About you</b><br>You\'ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.<br>You\'ll also be supportive of an inclusive culture - recognising and valuing that difference is good.<br>If you\'ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!<br><b>About us</b><br>Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone\'s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...