Shift Leader - 608 N Main St

Are you ready to lead a team, manage shifts, and develop your leadership skills while working alongside friendly colleagues in a fast-paced environment? Whether you're looking for a rewarding part-time opportunity or the start of a full-time career in the food industry, we want to connect with you! If you're at least 18 years old and have prior restaurant or customer service experience, we'd love to speak with you.

ABOUT US

Weber Enterprises, Inc. is a family-owned Taco Bell franchisee with over 40 locations across Oregon and Washington-and we're still growing! Our success is driven by our commitment to making great food, delivering excellent service, and taking care of our most important ingredient: our people!

JOB SCOPE

The Shift Leader ensures fast service, resolves guest complaints, and maintains quality standards. They manage product preparation, food safety, and costs while overseeing daily operations, including opening and closing duties. The Shift Leader leads by example, fosters teamwork, and communicates effectively to meet customer needs and maintain a positive, efficient environment.

ESSENTIAL JOB DUTIES

Essential job functions include the following. Other functions may be assigned as business conditions change.

Serving the Guest:

  • Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience.
  • Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products.
  • Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards.
  • Anticipate service bottlenecks, make quick decisions, and take action to resolve issues.
  • Take action to meet customer needs.


Managing the Business:

  • Ensure proper product preparation, portioning, cooking, and sanitation, while managing labor and food costs within acceptable limits.
  • Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues.
  • Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards.
  • Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands.
  • Learn quickly and adapt to constant changes in a fast-paced environment.


Leading People:

  • Lead by example, adhering to appearance and procedural standards, and participate in goal setting.
  • Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration.
  • Communicate effectively, both verbally and in writing, with the team and managers.
  • Communicate viewpoints and concerns to fellow employees and managers in a constructive manner.
  • Exert a high degree of energy and drive to meet customer demands.


SUPERVISED ROLES

Team Members

Qualifications

JOB QUALIFICATIONS

  • Must be 18 years of age or older.
  • Legally authorized to work in the United States.
  • Available to work flexible hours.
  • Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements).
  • Must be able to obtain additional food safety certification (on the job)
  • Strong communication and customer service skills.
  • Capable of making quick, effective decisions.


PHYSICAL DEMANDS

The physical demands listed below are necessary to perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.

  • Must be able to stand for 10 hours during a shift.
  • Must be able to occasionally lift and carry up to 50 pounds, and frequently lift and carry up to 30 pounds.
  • Must be able to frequently push and pull up to 20 pounds.
  • Occasional climbing, stooping, kneeling, overhead lifting, and working on ladders are required.
  • Constant reaching and grasping are required.
  • Frequent bending, handling, fine manipulation, and keying are required.
  • Repetitive use of both hands and feet is required.


BENEFITS

Specific benefit eligibility criteria may apply. Your hiring manager can provide more information.

  • Flexible Schedules: We offer FULL TIME & PART TIME schedules!
  • Free Taco Bell (Shift Meal)
  • Same-Day Pay Options
  • 401k w/Company Match
  • Health, Vision, Dental, and Life Insurance
  • Supplemental Disability Insurance Options
  • Employee Assistance Program
  • GED Completion Program
  • Tenure Incentives $$
  • Discounts on Cell Service, Theme Parks, Car Rentals, and More!
  • Room for Growth - We foster a "promote from within" culture!


JOIN OUR TEAM AND FIND OUT WHAT IT MEANS TO LIVE MAS!

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Weber Enterprises is an Equal Opportunity Employer.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...