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Senior Manager - Strategic Initiatives

February 27, 2026

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Role: Senior Manager - Strategic Initiatives Status: Full-Time, Regular Reports to: Director - Strategic Initiatives and Transformation Location: Markham, ON Compensation: $122,963 - $169,689 Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications. Overview The Senior Manager, Strategic Initiatives will serve as the product owner of the enterprise project management tool, oversee portfolio reporting and benefit realization, and manage the intake pipeline of new projects to ensure compliance across projects, programs, and portfolios. The successful candidate will be a strategic leader, enabling transparency for executives, accountability for project teams, and value delivery across the organization. Key Responsibilities <li>Office of the CIO Orchestration </li><li></li><li>Plan and coordinate events, meetings, and workshops to facilitate communication and collaboration within the IT Leaders and across the organization.</li><li>Build trusted relationships with finance, HR, engineering, product, business operations, customer service and vendor teams.</li><li>Portfolio Reporting & Benefit Realization</li><li>Develop and maintain enterprise portfolio dashboards that provide real-time visibility into IT performance metrics and project statuses.</li><li>Build presentations that summarize information for executive-level consumption.</li><li>Partner with finance to oversee and manage the budget for the IT department and PMO, ensuring cost-effectiveness and efficiency in all operations.</li><li>Manage a team of analysts who assist with gathering and consolidating data</li><li>Product Ownership – Enterprise Project Management Tool</li><li>Own and configure the enterprise project management tool, ensuring the outputs meet executive reporting needs, the project teams use the tool effectively and system configuration permits ad-hoc reporting</li><li>Scale and drive adoption of the tool across new teams within Enercare to create a single source of truth for projects.</li><li>Partner with change management to implement new functionality in project teams, generating rapid adoption</li><li>Intake Pipeline Management</li><ul><li>Oversee the intake process for new projects and programs. Work with the business to understand the project ask</li><li>Create portfolio summaries for each executive outlining their project statuses, roadmaps and backlogs.</li><li>Work with Delivery Leads and Value Stream Owners to create portfolio level roadmaps that are aligned to prioritization and resource capacity. </li><li>Compliance & Governance</li><ul><li>Partner with project teams to ensure consistent use of templates, policies, and project governance so executives have a similar experience from all project teams</li><li>Conduct audits and reviews with project teams to ensure accountability and transparency. </li></ul></ul>Skills And Qualifications <ul><li>Bachelor’s degree in Business, IT, or related field; MBA or PMP certification preferred.</li><li>8–10 years of experience in project portfolio management, strategic delivery, or EPMO leadership.</li><li>Finance skills: Experience with organizing, analyzing and validating financial data using Excel spreadsheets to extract meaningful insights and inform strategic decisions</li><li>Organizational Skills: Exceptional ability to manage multiple tasks, projects, and priorities simultaneously while maintaining attention to detail.</li><li>Facilitation: Strong facilitation skills with the ability to lead meetings, workshops, and discussions effectively.</li><li>PowerPoint: Advanced proficiency in creating professional and impactful PowerPoint presentations.</li><li>Event Organization: Demonstrated experience in planning and coordinating events, meetings, and workshops.</li><li>Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.</li><li>Interpersonal Skills: Strong interpersonal skills with the ability to build and maintain effective working relationships with diverse stakeholders.</li><li>Problem-Solving: Ability to identify issues, propose solutions, and implement changes effectively.</li><li>Experience in Agile, Waterfall, and hybrid delivery methodologies. </li></ul>Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...