Senior Manager, Optimized Care Solutions – Enterprise Corporate Accounts

Job Description:

  • Establish, nurture, and grow relationships with senior executives and stakeholders (CMO, CNO, CNIO, CNE, CPSE, COO, etc.)
  • Serve as Baxter’s primary strategic clinical liaison to health system leadership, securing trust and credibility at the clinical stakeholder enterprise level
  • Identify and prioritize system-level opportunities (cross-portfolio, transformation initiatives) and align Baxter solutions to those opportunities
  • Co-develop multi-year, cross-divisional account plans in concert with Health System Executives (HSEs) and internal teams
  • Lead executive dialogues focused on portfolio positioning, long-term partnership, and sophisticated solution alignment (beyond product selling)
  • Collaborate with internal functional teams (sales, marketing, medical affairs, service, contracting) to design and execute cohesive commercial plans
  • Support enterprise-level agreements, governance processes, business reviews, and executive briefings
  • Act as internal voice of the customer—escalating key insights, influencing prioritization of internal resources, shaping product or service enhancements
  • Stay abreast of trends in healthcare delivery, hospital operations, workforce pressures, digital integration, and system-level strategies
  • Mentor and promote exemplary enterprise selling behaviors, consultative engagement, and relational growth mindset

Requirements:

  • 10+ years of relevant experience
  • Hospital or health system operational experience (e.g., nursing, informatics, clinical operations, or related)
  • Proven commercial experience in provider-facing roles (sales, business development, strategy)
  • Track record of building and influencing relationships at the C-suite / senior leadership level within provider organizations
  • Understanding of hospital operations, clinical workflows, decision-making hierarchies, and health system dynamics
  • Ability to translate clinical, operational, and financial perspectives to shape strategic enterprise dialogues
  • Strong executive presence and consultative communication skills
  • Structured problem-solving ability and negotiation acumen
  • Experience orchestrating cross-functional teams across complex organizations
  • Bachelor’s degree required; advanced degree (MBA, MHA, MSN, or equivalent) preferred
  • Relevant clinical & informatics certifications (e.g., RN‑BC, NE‑BC, CPHIMS, Epic) preferred
  • Willingness/ability to travel for executive meetings and customer site visits at least 50% of the time
  • Experience with large integrated delivery networks (IDNs) or multi‑hospital systems preferred
  • Familiarity with digital health, informatics, population health, or care transformation initiatives preferred
  • History of stewarding multi-year enterprise relationships or renewals preferred
  • Prior roles acting as 'voice of customer' or shaping internal strategy/roadmap based on customer insight preferred
  • Ability to rapidly assimilate new product domains and technology trends preferred

Benefits:

  • Medical and dental coverage that starts on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays and paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits
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