SALT XC - Payroll & Benefits Specialist

ROLE: Payroll & Benefits Specialist (Salt & Tracxtion) TEAM: People & Culture LOCATION: Canada COMPANY OVERVIEW Tracxtion is a next-generation hybrid agency network built for the evolving landscape of customer experience and brand engagement, helping brands navigate a world where traditional media and marketing boundaries have blurred. By blending strategy, creativity, media, digital, and AI-enabled execution, Tracxtion drives measurable results through a commitment to hybrid collaboration that seamlessly integrates human talent with cutting-edge tools and partnerships. From AI-powered advertising and content creation to media planning, experiential events, and in-store retail solutions, Tracxtion partners with leading brands to deliver impactful, innovative, and scalable omnichannel experiences that resonate in the modern marketplace. ROLE OVERVIEW As a Payroll & Benefits Specialist , you’ll play a critical role in ensuring our employees across Canada and the United States experience seamless, accurate, and well-communicated payroll and benefits programs. Sitting within the People & Culture team, this role is focused on operational excellence and employee support. You’ll administer payroll, benefits, compensation changes, and leave programs with precision, care, and confidentiality — partnering closely with Finance and external vendors to ensure established programs are executed smoothly and compliantly. This role owns payroll and benefits data input accuracy, while payroll processing, approval, and reconciliation remain with Finance in accordance with segregation of duties. This role is ideal for someone who thrives on details, enjoys supporting employees, and takes pride in keeping complex processes running flawlessly behind the scenes. CORE RESPONSIBILITIES Payroll Administration (Canada & USA) Support payroll data input and validation using ADP and Gusto, in close partnership with Finance. Prepare and validate payroll inputs, including new hires, compensation changes, leaves, terminations, and bonuses. Ensure payroll inputs are accurate, complete, and delivered on time for Finance processing each cycle. Respond to employee payroll inquiries with professionalism, discretion, and empathy. Maintain payroll records, approvals, and documentation to support compliance and audits. Compensation Administration Administer approved compensation changes related to salary reviews, promotions, job or level changes, and market adjustments. Ensure all compensation updates are accurately documented, approved, and communicated to employees. Support compensation cycles by preparing materials, tracking approvals, and coordinating communications with People and Finance partners. Administer benefits and perks programs, including GroupSource, MyHSA, Medcan and Gusto Benefits (Cigna, Principal) Coordinate employee enrollments, changes, and terminations in benefits programs. Ensure benefits premium deductions, eligibility changes, and taxable benefit forecasts coordinating closely with People and Finance. Update employee‑facing benefits materials, including presentations, decks, and one‑page summaries. Deliver benefits onboarding and education for employees in Canada and the U.S. Administer wellness initiatives, perks, and value‑added programs. Coordinate RRSP registrations through the Group RRSP provider. Coordinate 401K support through guidelines. Leaves, Time Off & Accommodations Administer leave‑related processes, including parental leave, sick leave, statutory leaves, and time‑off programs. Coordinate parental leave elements such as baby gift cards, baby gifts, RESP‑related items, and associated communications. Support employees and leaders with leave documentation and process guidance. Ensure leave status is accurately reflected across payroll, benefits, and People systems. Coordinate short‑term disability employer applications for maternity leave in USA through Principal. Coordinate workplace accommodations in alignment with legal requirements and People policies. EXPERIENCE & SKILLS 2–3 years of experience in payroll, benefits administration, HR operations, or a related People function. Hands‑on experience supporting payroll processes and working with payroll systems (ADP and Hibob experience an asset). Strong understanding of benefits administration and employee lifecycle processes across Canada (U.S. exposure an asset). Exceptional attention to detail, with the ability to manage multiple processes and deadlines accurately. Strong communication skills, with the ability to explain complex information clearly and empathetically to employees. Highly organized, discreet, and trusted with confidential employee information. Comfortable partnering cross‑functionally with People, Finance, and external vendors. Asset: Payroll Compliance Professional (PCP) designation (or actively working toward it) and/or Certified Employee Benefit Specialist (CEBS) designation (or actively working toward it). Background and credit check required. Benefits Work‑Life Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns, and dog‑friendly office vibes. Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you — wellness, RRSPs, or extra time off. Growth‑Driven Culture: Dedicated Salt Days, top‑tier learning access, and formal development opportunities. Celebration‑First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad. Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts. Non‑Bonus‑Eligible Role Pay Transparency Statement (Base Salary Only) anticipated annual base salary range for this position is $62,000–$72,000. Individual compensation within this range is determined based on job‑related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT/The Kitchen’s/Tracxtion's total rewards program. #J-**-Ljbffr

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...