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Retail Construction Project Manager - USA

February 19, 2026

Lush North America supports 252 retail stores in Canada and the USA, a business based in Canada, and manufacturing centers in Vancouver and Toronto. Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. We believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world. Lush values people that can adapt and evolve to the needs of our business, identify opportunities, and provide recommendations and solutions to ensure that every project, shop and experience upholds our Lush values. Our Lush employees live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife We are looking for a quality individual to join our North American team as a Retail Construction Project Manager based in the United States. Passionate about the brand, our products and delivering great customer service from our team to all areas of the business. Within the ever-changing world of retail and in a creative, innovative brand, it is essential that the roles are multi skilled and dynamic in their approach. Though they often have a predominant focus (finance and project delivery) their skillset is broad and transferable making them an asset to any team that they are collaborating with. Reporting to the Head of North America Property, your core RESPONSIBILITIES will include: <ul> <li>Providing support to the North American SSP and Construction team including;</li> <ul> <li> Leading the project management and organization of retail shop fit outs including quality, relevance and timeliness of new shop construction, refits and refreshes, closures and store maintenance of existing shop locations.</li> <li>Effectively managing Capex, working on estimates, verifying project actuals and updating capex forecast.</li> <li>Ensuring project schedules are well planned and executed, collaborating with the Retailers, SSP, Real Estate leasing and finance. </li> <li>Staying informed of industry best practices of global retail construction process and project support. Bringing alignment to working practices.</li> <li>Maintaining and developing project status / capex reports. </li> <li>Assisting the retail team to accurately interpret construction information impacting the business</li> <li>Providing hands on assistance and installation where necessary during new shop openings, refits and refreshes, and closures </li> <li>Continually improving support to retail business by assessing needs and providing forward looking insight</li> <li>Streamlining reporting processes to meet needs of both external and internal users</li> <li>Providing project-specific assistance to the Retailers, all retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance</li> <li>Maintaining up to date knowledge in products, design methods and merchandising for sales, providing practical support and having awareness of the details to deliver the best customer service and drive sales</li> <li>Partnering with SSP designers to deliver awe inspiring projects </li> <li>Delivering the best customer service experience</li> <li>May perform other duties as required</li> </ul> </ul> You bring the following QUALIFICATIONS: <ul> <li>5+ years of related experience in retail construction and project management including effective management of budgets focused in the US (specialty stores, shopping malls and metro streets)</li> <li>Demonstrated experience in a project lead role</li> <li>Demonstrated knowledge of carpentry and millwork an asset</li> <li>Strong budget analysis and management skills</li> <li>Experience in phased construction projects in newly opened and existing retail stores</li> <li>Practical hands-on experience in the management of the design and construction process</li> <li>Ability to develop relationships and leverage business partners to complete tasks and achieve desired outcomes</li> <li>Ability to multitask and deal with competing priorities</li> <li>An appreciation and understanding of retail design and in house skill set</li> <li>Ability to assist and install company furniture (know how all components that make up a retail space are built)</li> <li>Ability to interpret all M.E.P plans, architectural plans and structural plans</li> <li>Strong analytical and problem-solving skills</li> <li>Exceptional written and verbal communication skills</li> <li>Ability to work hard and calmly under pressure to achieve deadlines</li> <li>Flexibility and dedication to work extra hours as needed</li> <li>Ability to work independently in a collaborative and creative work environment</li> <li>A team player with strong collaboration skills, working closely with designers to help bring the project to life. This includes sharing ideas, giving feedback, and ensuring all areas have been detailed and thought through for efficiency and success</li> <li>Taking a holistic approach to the business, with the ability to adapt to change in these uncertain challenging times</li> <li>Strong ability to self manage and see the bigger picture taking ownership of your role and responsibilities within the team</li> <li>Respect for your working environment and those around you </li> <li>Passionate about company ethics and our approach to sustainability and how we strive to improve this within our discipline </li> <li>Must be based in the United States. Ability to travel domestically and internationally (must hold a valid passport)</li> </ul> Preferred: <ul> <li>Knowledge or expertise with Concur, CAD and Google Suite</li> <li>PMP and LEED certifications an asset </li> </ul> Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer. We thank all interested applicants; however, only qualified candidates will be contacted. <h6>#LI-IS1</h6> <hr> Job Type: Full-time Permanent role. Job Location: Open to candidates located within United States only. Ideally based in Northeast USA. Travel Requirement: Remote role, with frequent travel required (1-2 trips per month) around North America, potentially globally based on business needs. Base Salary Ranges (based on ideal locations for this role) <ul> <li>Chicago: $90,000 - $95,000 USD</li> <li>Dallas: $90,000 - $95,000 USD</li> <li>Boston: $102,500 - $109,500 USD</li> <li>New York (excluding NYC): $100,000 - $106,000 USD</li> <li>Other US Wide: $85,000 - $90,000 USD</li> </ul> <div class="description"> <div class="body"> This salary ranges are based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility. <hr></div> </div> Recruitment Process Overview: <img style="max-width: 100%;" src="https://i.imgur.com/tCJKHK2.png" alt="" width="887"><div class="content-pay-transparency"><div class="pay-input"><div class="description">This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.</div><div class="title">Base Salary Range</div><div class="pay-range">$85,000—$90,000 USD</div></div></div><div class="content-conclusion"><hr> Best of luck on your job search, and don't forget to follow us to learn more! <div><a href="https://weare.lush.com/" target="_blank">We Are Lush</a></div> <div><a href="https://www.youtube.com/@LUSH" target="_blank">YouTube</a> <a href="http://www.linkedin.com/company/lush-fresh-handmade-cosmetics" target="_blank">LinkedIn</a> </div> <div> Find our Personal Privacy Policy details <a href="https://www.lush.com/ca/en_ca/faq/personel-privacy-policy">here.</a> Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: <a href="https://ehprnh2mwo3.exactdn.com/wp-content/uploads/2021/01/Calls_to_Action_English2.pdf" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://ehprnh2mwo3.exactdn.com/wp-content/uploads/2021/01/Calls_to_Action_English2.pdf&source=gmail&ust=1715976159206000&usg=AOvVaw2Pr_06T7mATxcXdH662zGm">Calls to Action #92</a>. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with. </div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...