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Restaurant Host / Hostess - Part Time AM Shift -Hilton Des Moines Downtown

February 24, 2026

Part Time - AM Shift position. Anticipated four days per week. $15.00/hr. Eligible for 401k, and PTO at 90 days. Daily Pay available. Free Parking, discounted hotel stays, continuing education benefits, and more! A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: <ul><li>Welcome guests and ascertain their dining needs.</li><li>Takes reservations and monitors the reservation system.</li><li>Seat guests and manage the seating chart.</li><li>Monitor restaurant activity to determine seating and dining flow.</li><li>Perform opening and closing duties, as needed.</li><li>Assist others with side work including, but not limited to cleaning, stocking, polishing, folding silverware, etc.</li><li>Ensure knowledge of menu.</li><li>Respond to guest inquiries and requests in a timely, friendly and efficient manner.</li><li>Assist fellow team members and other departments wherever necessary to maintain positive working relationships. </li></ul>SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. <ul><li>Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.</li><li>Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.</li><li>Ability to speak the English language sufficient to conduct small employee meetings to impart new information.</li><li>Ability to remember, recite and promote the variety of menu items.</li><li>Ability to move throughout a crowded room to seat guests.</li><li>Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. </li></ul>QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. Experience Restaurant greeter experience preferred. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: <ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>Integrity - We do the right thing, all the time.</li><li>Leadership - We're leaders in our industry and in our communities.</li><li>Teamwork - We're team players in everything we do.</li><li>Ownership - We're the owners of our actions and decisions.</li><li>Now - We operate with a sense of urgency and discipline </li></ul>In addition, we look for the demonstration of the following key attributes: <ul><li>Quality</li><li>Productivity</li><li>Dependability</li><li>Customer Focus</li><li>Adaptability </li></ul>What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Des Moines Downtown Schedule Part-time Brand Hilton Hotels & Resorts Job Bars and Restaurants

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...