Remote Sales Development Representative (Healthcare) – Performance-Based Growth Role

About Us

We are a growing rehab-focused chiropractic practice based in San Diego delivering results-driven, personalized care. Our model is different from traditional high-volume chiropractic offices — we focus on clinical outcomes, education, and long-term transformation.

We are expanding and seeking a confident, performance-driven Sales Development Representative to own the front end of our patient acquisition process.

This is not a passive customer service role. This is a consultative sales position inside a healthcare environment.

What You’ll Be Responsible For

  • Responding to inbound leads quickly and professionally
  • Conducting 20–30 minute structured discovery calls
  • Identifying clinical fit and readiness for care
  • Confidently addressing objections and hesitation
  • Booking qualified prospects into in-person assessments
  • Confirming and driving high appointment arrival rates
  • Performing outbound follow-up to: Old leads, No-shows, Re-engagement campaigns
  • Managing pipeline stages inside our CRM
  • Reporting weekly metrics
  • Handling appointment rescheduling for current patients

Performance Expectations

This role is measured by:

  • Discovery Call → Discovery Visit arrival rate (target: 45%+)
  • Evaluation & Treatment Session arrival rate
  • Pipeline follow-up consistency

What We’re Looking For

  • 1+ year of SDR / inside sales / appointment-setting experience
  • Comfortable making outbound calls daily
  • Strong objection-handling ability
  • Metrics-driven mindset (you like tracking your numbers)
  • Clear and confident phone presence
  • High emotional intelligence
  • Coachable and receptive to feedback
  • Organized and reliable in a remote setting

Compensation

  • $18–23/hour base (depending on experience)
  • Monthly Performance Bonus tied to paid evaluation arrivals
  • 30–40 hours per week
  • Fully remote

This Role Is Ideal For Someone Who:

  • Thrives on performance-based incentives
  • Enjoys meaningful conversations (not cold corporate scripts)
  • Wants to directly impact business growth
  • Is comfortable being held accountable to KPIs

*If you’re confident on the phone and enjoy helping people take decisive action on their health, apply with a brief explanation of your experience booking appointments and handling objections.

Job Types: Full-time, Part-time

Pay: $30,000.00 - $50,000.00 per year

Expected hours: 30 – 40 per week

Benefits:

  • Paid time off
  • Work from home

Work Location: Remote

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