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[Remote] Loan Support Consultant Specialist - Asset-Based Finance Servicing
Note: The job is a remote job and is open to candidates in USA. PNC is a financial services company that values its employees as the core of its competitive advantage. The Loan Support Consultant Specialist role involves managing a portfolio of asset-based finance loans, ensuring compliance with loan agreements, and collaborating with internal teams to support commercial loan operations.
Responsibilities
- Service an ABF loan portfolio consisting of:
- Participated loans
- Direct loans
- Syndicated loans
- Supply Chain Finance (SCF) loans
- Foreign Exchange (FX)–related loans
- Perform day-to-day commercial loan servicing activities with strong attention to detail and accuracy
- Ensure compliance with loan agreements, internal policies, and regulatory requirements
- Support commercial loan operations including maintenance, servicing requests, and documentation review
- Collaborate closely with internal partners including relationship managers, credit, legal, and operations teams
- Manage multiple responsibilities simultaneously while meeting deadlines in a fast-paced environment
- Apply critical thinking skills to identify, research, escalate, and resolve servicing issues
- Contribute to continuous improvement initiatives within the ABF servicing function
- Applies specialty product knowledge to administer high complexity or high risk syndicated and/or commercial loan transactions with little or no oversight
- May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements
- Directly interacts with high revenue/high profile corporate and/or commercial real estate clients
- Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and/or regulatory compliance requirements
- Determines and makes effective recommendation as to whether the deal can proceed as scheduled, or if additional documentation or escalation is required
- Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions
- Works with Relationship Manager to interpret applicable loan terms with client
- Reviews transactions and related documents, including collateral and construction requirements
- Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures
- Determines whether loan disbursements can be made, or if additional documentation or escalations is required
- Reviews reports to identify exceptions, monitor quality and ensure compliance
- Participates in risk mitigation activities
- Serves as a subject matter resource for the team
- Independently conducts specialty product training and may create training materials
Skills
- Strong attention to detail, critical thinking, and organizational skills
- Ability to manage multiple responsibilities and shifting priorities effectively
- Demonstrated collaboration skills and ability to work across teams
- Experience in Commercial Operations or commercial loan servicing, with foundational knowledge of commercial lending processes
- Proficiency in Microsoft products (Excel, Word, Outlook, etc.)
- Experience using commercial loan systems such as: ACBS, Servicing Portal, Pinnacle
- Strong written and verbal communication skills
- Ability to work independently while contributing to a team-based environment
- Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Bachelors
- Prior experience supporting Commercial Operations Servicing
- Familiarity with participated and syndicated loan structures
- Experience working in a regulated financial services environment
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentations
- Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level and years of service
Company Overview
