Remote Insurance Specialist | 100% Remote

About the position

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is simple: provide expert guidance and dependable insurance solutions that help members protect what matters most and build lasting financial legacies. We are seeking driven, service-focused professionals to join our team as Remote Insurance Specialists. This role offers the opportunity to make a meaningful impact while benefiting from the flexibility, support, and earning potential of a fully remote environment. What We Offer 100% Remote Position — work from anywhere in the U.S. Uncapped earning potential, with top performers earning six figures Warm leads provided — no cold calling Zero start-up or overhead costs Performance-based incentives and recognition Union membership through OPEIU Local 277 Long-term stability with a well-established, mission-driven organization Key Responsibilities Engage with members daily using our established warm-lead database Assess individual needs and recommend appropriate life insurance and supplemental benefits Provide exceptional service throughout the enrollment and onboarding process Guide members through applications, answering questions clearly and professionally Support existing policyholders with reviews, beneficiary updates, and claims assistance Maintain compliance with all ethical, legal, and regulatory standards Ideal Candidate Profile Strong verbal and written communication skills Organized, detail-oriented, and comfortable using technology Self-motivated with a results-driven mindset Sales experience preferred, but not required (training provided) Ability to obtain and maintain a Life Insurance License Competitive, solution-oriented problem solver Comfortable working independently while collaborating within a remote team Coachable and open to continuous improvement Eligibility Requirements Must be physically located in the United States Must be legally authorized to work in the U.S. We are unable to hire non-U.S. residents at this time This is an exceptional opportunity to combine purpose with professional growth. If you are motivated to help others, eager to develop your career, and ready to join a respected organization with a long-standing commitment to service, we encourage you to apply. Apply today and start building a career that makes a lasting difference.

Responsibilities

  • Engage with members daily using our established warm-lead database
  • Assess individual needs and recommend appropriate life insurance and supplemental benefits
  • Provide exceptional service throughout the enrollment and onboarding process
  • Guide members through applications, answering questions clearly and professionally
  • Support existing policyholders with reviews, beneficiary updates, and claims assistance
  • Maintain compliance with all ethical, legal, and regulatory standards

Requirements

  • Strong verbal and written communication skills
  • Organized, detail-oriented, and comfortable using technology
  • Self-motivated with a results-driven mindset
  • Ability to obtain and maintain a Life Insurance License
  • Competitive, solution-oriented problem solver
  • Comfortable working independently while collaborating within a remote team
  • Coachable and open to continuous improvement
  • Must be physically located in the United States
  • Must be legally authorized to work in the U.S.

Nice-to-haves

  • Sales experience preferred, but not required (training provided)

Benefits

  • 100% Remote Position — work from anywhere in the U.S.
  • Uncapped earning potential, with top performers earning six figures
  • Warm leads provided — no cold calling
  • Zero start-up or overhead costs
  • Performance-based incentives and recognition
  • Union membership through OPEIU Local 277
  • Long-term stability with a well-established, mission-driven organization
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...