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[Remote] Division Director, Clinical Operations-Remote
Note: The job is a remote job and is open to candidates in USA. Lifepoint Health is a leader in community-based care, and they are seeking a Division Director of Clinical Operations to provide strategic leadership and operational oversight of clinical treatment programs across multiple behavioral health hospitals. This role ensures high-quality clinical care is delivered while collaborating with hospital leadership to drive performance and compliance.
Responsibilities
- Provide strategic oversight and direction for clinical operations across multiple behavioral health hospitals within the division
- Partner with hospital CEOs, Director of Clinical Services, and interdisciplinary leaders to ensure delivery of consistent, high-quality, evidence-based treatment
- Oversee the development, implementation, and evaluation of clinical programs, ensuring alignment with system standards and community needs
- Monitor divisional performance indicators, including clinical quality, compliance, patient satisfaction, and operational efficiency
- Support facility-level leaders in corrective action planning and process improvement initiatives based on data and survey findings
- Ensure clinical departments maintain readiness for TJC, CMS, and state surveys through proactive audit and education processes
- Collaborate with Utilization Review and Business Office teams to ensure appropriate documentation and reimbursement for clinical services
- Lead and mentor facility clinical leadership teams in performance management, recruitment, onboarding, and development
- Facilitate regular divisional meetings and provide ongoing communication of key updates, trends, and best practices
- Promote innovation and evidence-based care models that enhance treatment effectiveness and patient engagement
- Collaborate with corporate and divisional peers in nursing, quality, compliance, and medical affairs to ensure coordinated and integrated patient care
- Identify and disseminate clinical best practices to standardize care delivery across facilities
- Support divisional and facility leadership during new program openings, service expansions, and strategic growth initiatives
- Participate in patient complaint resolution, sentinel event review, and clinical risk management as appropriate
- Maintain awareness of emerging trends in behavioral healthcare, regulatory requirements, and best practices to inform strategic planning
- Perform other duties and special projects as assigned by the Vice President of Clinical Operations
Skills
- Master's degree in Social Work, Counseling, Psychology, Recreational Therapy or related behavioral health discipline from an accredited institution required
- 7 years of progressive clinical leadership experience in behavioral health or psychiatric hospital settings, with at least 3 years in a multi-site or regional leadership role
- Demonstrated expertise in program development, clinical operations, and regulatory compliance (TJC, CMS, state licensing)
- Proven record of success in driving quality improvement, employee engagement, and patient satisfaction outcomes
- Strong understanding of behavioral health treatment models, evidence-based practices, and trauma-informed care
- Active licensure in a clinical discipline (e.g., LCSW, LMFT, LPC) is required
- CPR certification within 30 days of employment required
- De-escalation certification within 30 days of employment required
Benefits
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Company Overview