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Receptionist/Office Coordinator

February 25, 2026

OVERALL PURPOSE:

This position serves as the first point of contact for visitors and ensures smooth, professional front-office operations. The Receptionist/Office Coordinator provides administrative support by answering the office’s main telephone line, managing conference room scheduling and meeting logistics, handling incoming and outgoing mail and deliveries, performing general clerical tasks, and ensuring the general upkeep and organization of the office.

ESSENTIAL JOB DUTIES, include but are not limited to:

Operate the reception console by answering and directing calls from the firm’s main telephone line in a professional, courteous and timely manner;
Greet, welcome, and assist clients, visitors, and vendors upon arrival;
Serve as liaison between the office and building management regarding maintenance requests, security matters, and other facility-related issues;
Coordinate incoming and outgoing mail and packages, including FedEx, UPS, USPS, and messenger services;
Manage conference room scheduling, including coordination of logistics, equipment set-up and catering;
Assist with attorney time entries in 3E/Workspace;
Assist with client intake processes, including conflicts checks, engagement letters, and new matter memos;
Monitor and troubleshoot minor office equipment issues including printers; ensure supply of toner and paper;
Monitor, order and stock office supplies, beverages and snacks;
Maintain professional and tidy office appearance of all common areas, including reception, conference rooms, kitchen and supply areas;
Plan and assist with department and office-wide luncheons and social events;
Provide timely notification to attorneys of mail and packages;
Schedule appointments, including meetings, conferences, court dates, and depositions for team members;
Coordinate work flow and prioritize work so that all deadlines can be met;
Arrange travel schedule and reservations for team members;
Provide general administrative and clerical support to attorneys and staff as needed; and
Assist with special projects and duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

At least 1 year of administrative/reception experience.
AA degree preferred
Proficiency with the MS Office (Word, Excel, PowerPoint and Outlook) applications
Strong organizational skills with the ability to multi-task and met deadlines in a fast paced environment
Professional demeanor with strong client-service orientation
Excellent verbal and written communication skills.
Strong problem-solving skills and ability to exercise sound judgment
Flexibility to work overtime if necessary.
Reliable, punctual and committed to consistent attendance.

PHYSICAL DEMAND:

Lifting up to 25 pounds; kneeling, bending and lifting required. Typing/sitting at desk for extended periods of time; walking company floors to attend to business matters in various departments. Must be able to sit down for several hours at a time, bend, stand, and reach regularly.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...