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Receptionist and Admin Support (Legal)

February 20, 2026

This is an excellent opportunity for an individual with strong organizational skills, excellent communication abilities, and a passion for delivering outstanding client experiences within a legal environment. **Responsibilities**: - Greet and welcome clients, visitors, and staff in a courteous and professional manner. - Answer and direct phone calls, taking messages and relaying accurate information when required. - Provide general administrative support, including sorting mail, managing appointments, and maintaining the reception area's cleanliness and tidiness. - Ensure the reception area is well-stocked with necessary office supplies, brochures, and other informational materials. - Schedule and coordinate client meetings, conference calls, and appointments, utilizing the firm's booking system. - Maintain an accurate and up-to-date electronic and physical filing system, including scanning and indexing documents. - Assist caseworkers and other staff members with administrative tasks such as document preparation, data entry, and record keeping. - Collaborate with other support staff to ensure smooth workflow and efficient operation of the firm. - Uphold confidentiality and handle sensitive information with utmost professionalism and discretion. - Stay updated on the firm's services, personnel, and policies to effectively address client enquiries and provide accurate information. - Liaise with external service providers, such as couriers, suppliers, and maintenance personnel, to coordinate necessary services and repairs - Assisting the accounts team in taking payments over the phone (where required) - Helping caseworkers and other staff with general admin duties i.e filing, photocopying, scanning, etc Requirements (ideal not essential): - Previous experience working as a receptionist or administrative assistant, preferably within a legal environment - Exceptional customer service skills with the ability to communicate professionally and courteously with clients, visitors, and staff. - Strong organisational skills and attention to detail, capable of multitasking and prioritizing tasks effectively. - Proficient in using office software and equipment, including Microsoft Office suite (Word, Excel, Outlook) and general office equipment (fax machines, printers, scanners). - Excellent verbal and written communication skills. - Ability to handle a fast-paced work environment while maintaining a calm and composed demeanor. - Strong problem-solving skills and the ability to make quick decisions. - Knowledge of legal terminology and procedures is desirable but not essential. - Reliable and punctual, with a commitment to maintaining a professional appearance and attitude. - Ability to maintain confidentiality and handle sensitive information with discretion. **Salary**: £21,000.00 per year Schedule: - Monday to Friday **Education**: - GCSE or equivalent (preferred) **Experience**: - receptionist: 1 year (preferred) - Front desk: 1 year (preferred) **Language**: - English (preferred) Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...