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Receptionist - Addison Place at Glastonbury
Job Title: Receptionist
Location: Addison Place at Glastonbury Glastonbury, CT 06033
Hours: Per Diem every Saturday and Sunday 4p-8p in addition to per diem for call outs.
Job Description:
Responsible for operating telephone/communication center and serving as the information/referral center for all
residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds
community expectations.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without
appropriate reasonable accommodation.
- Answers incoming telephone calls in a cheerful and marketing-oriented way, determines purpose of
callers, and forwards calls to appropriate personnel or department.
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are
unavailable.
- Answers general questions about the community and provides callers with address, directions, and
other information and refers other specific questions to appropriate staff.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate
personnel.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when
necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- Collects rent checks from residents and family members and provides needed information to Business
Office Manager.
- May perform other duties as assigned.
Minimum Qualifications:
- High school diploma or general education degree (GED); or one to three years related experience
and/or training; or equivalent combination of education and experience.
- Able to read and comprehend instructions, short correspondence, and memos. Able to write
correspondence. Able to effectively present information in one-on-one and small group situations to
customers, clients, and other employees of the organization.
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral
instructions.
- Able to operate: telephone, copy/fax machine. Able to work various schedules and shifts as needed.
To apply or refer a qualified applicant please send completed application and/or resume to Brenda Mihon
at bmihon@HallKeen.com
