QA OMS || Remote

QA OMS
Remote
ESSENTIAL FUNCTIONS Work with developers to analyze and formulate business cases for changes to the application. Identify use cases to explain clearly what is being seen, and what is to be expected. Work with other system QA resources to synergize business and use cases into test cases to ensure risk is mitigated and coverage insured. Supports systems integration testing (SIT), end-to-end (ETE) and user acceptance testing (UAT) for cross-functional application initiatives. Regression test application after each build and system updates. Execute test cases for the project, validate test results and raise defects. Ensure timely escalation of issues and on time delivery of daily tasks. Log Jira tickets for issues and enhancements. Perform troubleshooting steps to identify whether an issue can be resolved using existing documentation/know-how. Analyze complex issues and identify solutions. Determine whether an issue may be a defect or a possible product enhancement request. Maintain and create new internal documentation within a knowledge base to assist in training staff at any level. Provide subject matter expertise and internal training to new users. Maintain automation testing tools and regression suite. Consistently delivers exceptional customer service when responding to Help Desk tickets from retail stores, customer support center(s), and distribution center(s) associates in a timely manner. QUALIFICATIONS Minimum 5 Years Technical Experience or Technical Education + 2 years Technical Experience. Hands-on experience with order management systems, in particular IBM Sterling Selling and Fulfillment Suite, COM, DOM. Experience in test case development and execution. Knowledge of various defect and test management tools like JIRA. Good Understanding of software testing techniques in AGILE/Scrum methodology. Ability to communicate with cross-functional teams during the E2E testing. Experience with the automating the Sterling OMS order lifecycle flow along with the web applications in it. Good technical skills with the automation of the OMS flows and the UI parts like Call Center Application (JMeter, Jiffy, Protractor). Strong understanding of the E-Commerce flow and the Retail flow. Disciplined, detailed, structured and organized in approaching work. Demonstrates ability to manage multiple priorities. Thrives in a high-energy environment. Good analytical and communication skills. Ability to coordinate with offshore QA groups. Ability to work independently. Retail experience a plus.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...