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Postal Clerk (Part-Time)

March 9, 2026

JOB TITLE: POSTAL CLERK (PART TIME; ONE YEAR CONTRACT)

This position is for approximately 8-24 hours per week, and will include weekday and weekend work.

ABOUT TORONTO’S FIRST POST OFFICE

Toronto's First Post Office is an incorporated non-profit museum and National Historic Site, administered by the Town of York Historical Society, situated on its original site and within its original walls. Toronto’s First Post Office was built in 1833 and, as the only post office in Toronto, served the rapidly growing city until 1839. Today, it is the only remaining example of a British North American post office still in operation and the only interpretive centre for the original Town of York, welcoming visitors from all over the world.

Toronto’s First Post Office is committed to supporting a diverse environment and seeks candidates from underrepresented communities. LGBTQ2+, Indigenous, people of colour, people with a disability, and new Canadians are encouraged to apply.

JOB DESCRIPTION

This is a front-line position in a museum that is also a busy full-service post office and gift shop. The Postal Clerk will provide excellent customer service to visitors of the heritage facility through the provision of postal services, and retail sales through Canada Post’s point-of-sale system, with efficiency and great attention to detail. In addition, the Postal Clerk will assist visitors by providing information about the facility as a historic site.

RESPONSIBILITIES INCLUDE

Opening and closing of the museum and retail operation
End-of-day reporting and reconciliation (cash handling)
Ensuring the museum remains tidy and well-supplied
Maintaining inventory of postal materials
Keeping an inventory of all post office box holders, monitors renewal notice invoices, and promoting the rental of post office boxes
Sorting and distributing mail
Maintaining mail forwarding system, including sending mail regularly or as requested by customers, receiving and tracking payments
Following post office procedures set out by Canada Post Corporation and additional procedures set out by the Executive Director
Preparing parcels and letters for dispatch to Canada Post sorting plant
Processing sales and recording transactions, including sales of postage, parcel shipments, postal box rentals, tour and workshop fees, gift shop sales, memberships and donations
Assisting visitors with the interpretation of the museum
Occasional admin support for the Post Office and the Executive Director
Other related duties as assigned

THE SUCCESSFUL CANDIDATE WILL

be required to work two weekends per month with additional shifts throughout the week
prior Canada Post clerk experience and knowledge of Canada Post procedures, a strong asset
provide friendly and personal customer service, building rapport with regular visitors
be reliable, personable, self-directed and detail-oriented - flexible and adaptable to new systems and scheduling
be comfortable working independently and as part of team
have customer-facing retail experience in a fast paced environment
have adaptive problem-solving, planning, and time-management skills
be able to lift 50 lbs.
be able to communicate effectively, both verbally and in writing
be familiar with Microsoft Excel and Word
a second language is an asset
knowledge or interest in the history of Toronto, the Old Town/St. Lawrence Market Neighbourhood, stationery and/or writing materials is an asset

PLACE OF WORK

Toronto’s First Post Office

260 Adelaide St. East

Toronto, Ontario

M5A 1N1

TO APPLY

Apply with a cover letter and resumé emailed to info@tos1stpo.com.

Please enter the job title in the subject line, include your cover letter as the email body, and attach your resumé in PDF format only. Other attachments will not be considered.

By email: info@tos1stpo.com

Toronto's First Post Office will retain all applications for this role for 1 year from the application deadline. We thank all applicants for their interest, but only those selected for an interview will be contacted.

APPLICATIONS DEADLINE: 5:00 pm on March 25, 2026, start date approximately April 13, 2026. Interviews to be held on 30th and 31st of March.

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: $17.60 per hour

Expected hours: 8 – 24 per week

Benefits:

Casual dress
Flexible schedule
Store discount

Work Location: In person

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