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PATIENT APPOINTMENT ADMIN: EMPLOYEE POSITION - HIRING IMMEDIATELY!!
PATIENT APPOINTMENT ADMIN: EMPLOYEE POSITION - HIRING IMMEDIATELY!!
JOB DESCRIPTION
- EMR experience? Do you know your way around an EMR? Scheduling or Contacting Patients, Confirmations? We seek dedicated and detail-oriented applicants to reach out to patients at the request of their healthcare providers to help scheduling medical appointments with health specialists. You can make a difference to patients and their care! *Bilingual is a PLUS* EPIC +++++
- Pay is between $16 and $20 early stages with potential to ramp to $25+ per hour based on productivity very quickly.
- PAID One to one and hands-on orientation classes to learn Client requirements. Easy if you’ve scheduled in ANY EMR.
- PT or FT available – 7 days a week available, with 25 hours per week minimum, but up to 40 hours an option!! Work weekends along with some days of week if best for you. *Special Mon-Fri hours required for PAID hands-on ORIENTATION but then choose your shift for post-Orientation.
- Hours of operation are 8 am through 8 pm! Required scheduled 25 hours…you choose the days. Mon- Sun. See below for PAID Orientation Class Hours for 1st 10 days
- Only applicants with minimum 1-year EMR scheduling experience will be considered
- No health benefits
- Phone software provided!
JOB REQUIREMENTS
- Minimum 1-year experience scheduling in either a medical call center setting, medical health provider's office, or facility doing medical scheduling within the EMR
- Applicant must have a desire to work from home but MUST work the committed hours. Expectations are the same as if you were traveling to an office setting.
JOB DUTIES
- Outbound call management - Assisting patients with appointments or questions, or leaving messages
- Sending messages to the Physician
JOB ORIENTATION CLASSES
- Mandatory Monday - Friday for 10 days, between the hours of 10 am and 3 pm EST.
IDEAL CANDIDATES – QUALIFICATIONS
- Recent scheduling experience with EMR is mandatory in a physician office, facility, or medical call center. Must be within the last 3 years.
- Experience with interaction with patients, either in person or via phone, is mandatory.
- Capable of reviewing patients'* medical concerns within* a multi-specialty setting using our Diagnosis TOOL to guide you to right Provider specialty
- Knowledge of medical terminology is a must!
- Strong verbal communication, grammar, and spelling abilities are needed for message delivery to Physicians.
- A quiet uninterrupted working environment is necessary. No background voices, or noise.
- Must be able to demonstrate the ability to maneuver between multiple windows and programs and experience in an EMR.
REQUIREMENTS
- A computer running WINDOWS 10 or 11 or a Mac (with at least 8 GB of memory)
- Only high-speed internet is acceptable (no satellite or hotspots) Minimum download speed 20 mbps and upload speed 5 mpbs.
- No chromebooks or tablets
- Microsoft Office mandatory
Apply and join the Phoenix team today!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Paid orientation
- Work from home
Application Question(s):
- Are you bilingual?
- Are you able to demonstrate during the interview the ability to maneuver through multiple windows and browser tabs?
- Are you able to commit to a minimum of 25 hours weekly (5 days Sun-Sat) between the hours of 8 am and 8 pm EST?
- Do you have or will you be able to obtain the required computer equipment if hired?
- Which EMRs have you done medical scheduling?
- What years were your EMR medical scheduling experience?
Work Location: Remote