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Partner & Onboarding Mgr

March 9, 2026

About the position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Responsibilities

Assists in developing long-range strategic plans, advises, consults, and coordinates activities with division management, internal departments and external customers.
Responsible for scoping complexity of integrations and coordinating all activities internally including contracts, technical integration, customer readiness, and launch plans.
Works with service providers and management on high profile launches, managing department documentation, and working with other functional groups to implement new workflows, processes, and efficiencies.
Conducts due diligence and risk assessments on prospective partners; facilitates exploratory conversations with internal business units such as actuarial, IT, compliance, product development, and operations to determine feasibility of the partnership. Requests product/process exceptions as needed; facilities conversations between Aflac business units and the prospective partners.
Conducts internal kick-off meetings for onboarding new partners; identifies champions and defines roles and responsibilities; develops onboarding project plan and communicates expectations and progress; works with partner to establish launch date and ensures an on-time launch.
Provides support ensuring that Aflac products are aggressively and competitively positioned through all alternative distribution channels; assists with the development of strategies and plans to grow the business; develops selling models to optimize sales results.
Works with marketing communications to design effective programs and campaigns; supports the design and development of programs to execute market strategy; coordinates the development of solutions and tools to address the needs of partner distribution opportunities.
Compiles statistics, evaluates data, forms conclusions, and presents partnership performance recommendations to leadership. Stays abreast on technical product-related knowledge and general sales techniques and trends; prepares summaries of important trends for leadership; proactively consults with and influences a variety of constituents based on strategies and actual performance.
Responsible for driving speed-to-market for new distribution partners by working internally and cross-functionally to identify bottlenecks in current processes and develops solutions.
Seeks to continually improve partner onboarding processes and reduce overall onboarding time; responsible for on time delivery and within budget.
Works cross functionally with Sales, IT, Internal Operations and other functions as needed, and provides leadership in creating and implementing new programs, systems, initiatives, and training for new market segments and channels.
Provides work direction and general business project management across the division, including scheduling, work assignments, and reviewing efforts for assigned partners or initiatives to ensure on time and on budget delivery.
Indirectly leads Partner Support Coordinators in a matrix environment for accounts under management.

Requirements

Bachelor's Degree in Business Administration, or a related field
6 years of professional job-related work experience
Experience with external facing sales accounts
Or an equivalent combination of education and experience
Subject matter expert on Tier One products and portals.
Excellent communicator with the ability to deliver complex information.
Ability to communicate internally and externally with senior level executives.
Advanced problem resolution skills.
Demonstrated success with effectively working with technical managers and managing schedules.
Ability to develop and implement marketing strategies utilizing advertising, tools, collateral, analytics, etc.
Ability to understand research implications and apply to value propositions, positioning and creative briefs.
Strong project management skills and proven ability to manage multiple diverse projects at any given time.
Ability to collaborate and work effectively with colleagues in variety of marketing and sales disciplines.

Nice-to-haves

Knowledge of new product and market segment development (preferred).

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...