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Owner Account Administrator (NJUS)

February 24, 2026

Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities. Purpose of Position The Owner Account Administrator is responsible for processing the set-up of new and revised Owner accounts for assigned region. The Owner Account Administrator reviews Owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies. Tasks And Responsibilities <ul><li>Reviews owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies. Collaborates with the Legal and Sales departments to resolve outstanding contractual data and/or language discrepancies. Provides feedback to management and department liaisons regarding contractual and workflow processes to maximize implementation opportunities.</li><li>Processes account set-up for new and revised owner accounts for assigned region. Creates supporting documents and billing packets in compliance with contractual agreements. Ensures accounts, supporting documents, and billing packets reflect contractual language and data accurately. May be responsible for administering owned and/or leased intercompany contracts (i.e. processing renewals, reductions, lease terminations, etc.) </li><li>Effectively communicates with customers regarding account inquires (i.e. contract changes, contractual language, program hours, fee calculations, etc.). Partners with other department liaisons to triage problem resolution. </li><li>Prepares quality control reports. Responsible for analyzing reports to ensure contractual information transferred accurately. Generates adhoc reports to determine transactional trends and compile monthly metrics. Interacts with the Legal and Sales departments to provide analytical and problem resolution support as it relates to contract discrepancies. Identifies contractual gaps and provides recommendations to appropriate department liaisons. </li></ul>Note It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job. Education Bachelor's in Business Administration or Finance Certifications and Licenses Years Of Experience 2-4 years of experience Core Competencies Service-Oriented Curiosity Collaboration Adaptability Strives For Positive Results Knowledge, Skills, Abilities And Other (KSAOs) <ul><li>Understanding of basic invoicing practices, processes, and procedures</li><li>Knowledge of financial analysis, invoice statements, basic accounting practices</li><li>Knowledge of airline charter contract language as it relates to invoice generation and/or accounts receivable is desired</li><li>Solid verbal and written communication skills needed to interact effectively with both internal and external customers</li><li>Ability to build and manage professional relationships with external customers</li><li>Ability to partner with internal department liaisons to recommend and/or implement solutions</li><li>Proficient in analyzing financial data to provide advice and make recommendations based on discrepancies and trends</li><li>Efficient in operating personal computer and business software</li><li>Normal work office environment. Standard work hours (i.e. 8:00 a.m. - 5:00 p.m.). May be required to adjust work hours as needed </li></ul>How NetJets Supports You NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life. Our Comprehensive Suite Of Benefits Include <ul><li>Medical, Dental, and Vision</li><li>Healthcare Advocacy</li><li>Employee Assistance Program</li><li>Flexible Spending Accounts</li><li>Health Savings Account with annual employer contribution</li><li>Wellness Programs & Discounts</li><li>Paid Time Off</li><li>Parental Leave of Absence</li><li>Life and Accident Insurance</li><li>Voluntary benefits (financial protection plans)</li><li>401(k) plan, with 67% of every dollar you contribute matched by NetJets</li><li>Short and Long-Term Disability</li><li>Legal Plan</li><li>Identity Theft Protection Plans</li><li>Pet Insurance</li><li>Family & Caregiving Support</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...