Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

The Order Fulfillment Clerk will be responsible for fulfilling customer orders by means of picking, packing, and shipping goods to their destination within established guidelines

Here's what you'll get to do

• Ensure orders are accurately and safely picked, packed and shipped with processes followed
• Works with the SickKids receiving department to ensure orders are sent to shipping company daily
• Advises Manager or Inventory Co-Ordinator of any out of stock and /or shortages
• Performs the receiving function for all merchandise, checks orders to packing slips and purchase orders and receives into inventory system
• Maintains product quality through rotation of products and expiry date checks
• Maintains efficient flow of merchandise from the stockroom to the selling area
• Assists with annual inventory counts
• Complies with and ensures all loss prevention systems and procedures are performed according to established guidelines
• Ensures stock areas are secured after leaving or while in the area
• Complies with all HSC Health and Safety policies and procedures
• Ensure aisles and floors are kept clear and safe for customers and employees
• Ensure key controls are in place at all times
• Has a clear understanding of the operation's workflow and priorities, especially the e-commerce order processes
• Follows up with customers questions regarding their order status

Here's what you'll need

• Minimum Grade 12 education required
• Minimum 3 years' experience in a warehouse or distribution center is preferred
• Strong organizational skills
• Ability to work independently and in a team setting
• Provides efficient and pleasant customer service
• Must be able to effectively communicate both verbally and written in English
• Basic proficiency with computers
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion

Here's what you'll love

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• This position is eligible to enroll in the Healthcare of Ontario Pension Plan (HOOPP). You can learn more about HOOPP's plan features by reviewing The HOOPP Handbook.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment Type: Temporary 1 year contract- 0.60FTE

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.