Get Hired Faster With COMPANY_NAME!

Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?

A better Job
A better Future
A better Knowledge
A better Paycheck
A greater Path to walk on.

And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...

Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.

That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

How does COMPANY_NAME make this possible?

On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.

COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.

When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!

3: The Type of Resume You Need to Get Priority Placement

With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.

5: COMPANY_NAME Helps You Grow Your Career

COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.

6: The Easiest Way To Find A Job

COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.

7: Find Roles That Offer Growth, Culture & Benefits

COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.

8: Get Support With Resume, Interviews & Career Planning

COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.

9: Your Future Starts Today

COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.

OPERATIONS SUPPORT REPRESENTATIVE

March 9, 2026

Operations Support Representative

Thompson, MB
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in
North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's
best as we continue to build a company that champions safety, supports innovation, and delivers on our commitment to customer
service - while actively fostering a diverse, equitable, and inclusive workplace reflective of the communities we serve.

Great Benefits

Competitive salary and comprehensive benefits package.
Defined-benefit pension plan for long-term financial security.
Nine-day work cycle, typically resulting in every other Monday off to support a balanced approach to work, family life and

community.

Position Overview:

We are seeking an experienced Operations Support Representative to fill a temporary full-time position in the Thompson Customer
Service Centre to provide a wide range of operational administrative support related to planning, dispatching, and customer service
activities. This is a term opportunity with a duration of approximately 18 months.

Responsibilities:

Monitor and use a variety of operational and technical systems (i.e. Banner, MWM, SAP, CSI, OMS, PowerOn, SFM, EGIS),

maps, service and infrastructure data to support and optimize performance and efficiency of operational workflow in
Distribution Operations & Maintenance.

Monitor real-time performance of operational activities and adjust planned work schedules/assignments based on priority

requirements, real-time progress reports from field, understanding of electric and gas services, resource availability, and
technical considerations.

Review and analyze field reports, maps, work orders, permits and service data to make decisions and provide actionable

insights to optimize and prioritize operational workflows, including during unplanned outage and emergency situations.

Serve as a primary contact for troubleshooting real-time operational workflow issues, escalating more complex problems as

needed, and ensuring prompt resolution to minimize disruptions to operations.

Plan, organize, dispatch and/or schedule work to CSC field staff based on understanding of type of service required,

distribution equipment and layout, material, job and labour requirements, operational policies and procedures utilizing
operational, work management and technical systems (Banner, MWM, SAP, CSI, OMS, PowerOn, SFM, EGIS) while
maintaining a high level of efficiency and accuracy.

Maintain contact with field teams regarding scheduled and ongoing work, completion timeline and information. Answer

inquiries and assist with troubleshooting regarding job status and requirements, delivery dates, and resource requirements
from internal and external parties.

Serve as a liaison to facilitate communication between departments including Work Management, Customer Engagement

Centre, Operations Support Services, Time and Expense, HR, IT, Customer Billing & Payments, Major Accounts, Energy
Services, Materials Management, Customer Metering TSOM, Electrical Codes and Standards and MHUS to ensure alignment
of operational goals and timely completion of tasks. Provide status updates and coordinate actions to maintain productivity
and ensure efficient operations.

Ensure accurate and timely data entry and maintenance in operational systems (Banner, MWM, SAP, CSI, OMS, PowerOn,

SFM, EGIS) and manage data integrity across systems.

Responsible for technical application and exception error queues relating to Banner, SAP and MWM.
Analyze time and expense data, issue reports and respond to employee inquiries related to their time, expenses and benefits

ensuring adherence to applicable collective agreements and/or corporate policies.

Audit, reconcile, and investigate items related to Corporate Credit Cards.
Enter and maintain purchase requisitions, service entries, and goods receipts in SAP as well as travel and expense

management and FRC clothing management. Act as a liaison between Manitoba Hydro and external contractors in relation to
invoice management.

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO57171713-01

Process contractor/customer electrical wiring permits and schedule as required and/or in conjunction with a work order.
Assist with mentoring and training junior staff and new OSRs, sharing best practices and operational knowledge to enhance

team performance.

Participate in the evaluation and implementation of system enhancements to standardize business processes, and alignment

with corporate goals and strategic initiatives.

Qualifications:

Grade 12 education and three years directly related experience.

OR

Grade 12 education and completion of post-secondary courses related to Business Administration certificate, diploma or

equivalent plus two years directly related experience.

Minimum one year of relevant experience with:
Banner, including thorough knowledge in creating new customer accounts, applying service rates, TLMS and creating and

closing service orders

SAP, working knowledge in HRMS, ZREGISTRY transactions.
Mobile Workforce Management (MWM), with working knowledge of job types, scheduling and time administration.

Strong interpersonal, customer service and communication skills.
Strong problem-solving skills, attention to detail and ability to manage multiple tasks under tight deadlines in an environment

with rapidly changing priorities.

Working knowledge in Microsoft Office products and operational management software and systems (i.e. CSI, OMS,

PowerOn, SFM, EGIS)

Demonstrated ability to initiate change in process, procedure, or operations to align with corporate goals and strategic

initiatives.

Broad knowledge of Distribution Operations & Maintenance (DO&M) operational processes and policies.
Familiar with Union Agreements and Corporate policies as they relate to Distribution Operations and Maintenance (DO&M).

Salary Range

Starting salary will be commensurate with qualifications and experience. The range for the classification is $29.99-$41.09 Hourly,
$57,470.66-$78,744.64 Annually.

Apply Now!

Ready to join a team that energizes Manitoba and puts safety, innovation, and inclusion at the heart of everything we do? Visit
to learn more about this position and to apply online.

Application deadline: MARCH 20, 2026.

We appreciate your interest in Manitoba Hydro and thank all applicants. Only those selected for the next stage of the selection
process will be contacted.

If you require accommodations during the recruitment process or need this posting in an accessible format, please let us
know - we're committed to a barrier-free experience for all candidates.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...