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OPERATIONS SERVICEWORKER

March 9, 2026

Operations Serviceworker

Selkirk, MB
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in
North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's
best as we continue to build a company that champions safety, supports innovation, and delivers on our commitment to customer
service - while actively fostering a diverse, equitable, and inclusive workplace reflective of the communities we serve.

Great Benefits

Competitive salary and comprehensive benefits package.
Defined-benefit pension plan for long-term financial security.
Nine-day work cycle, typically resulting in every other Monday off to support a balanced approach to work, family life and

community.

Position Overview:

We are seeking Operations Serviceworkers for temporary work in Selkirk, Manitoba. You will assist in providing a high standard of
service to the customer and in representing the Corporation in the Customer Service Centre. Service will be provided in person, via
telephone and in writing to customers in a professional, friendly, and caring manner with respect to questions and concerns
about their electrical service. This is a term opportunity with a duration of approximately 6 months.

Responsibilities:

Provide underground locations on electrical and gas facilities and issue clearances in accordance with Corporate Policy.
Perform collection activities associated to delinquent accounts.
Change defective and retest energy meters and maintain related records.
Perform accurate reading of gas and electric meters including 3 phase demand meters.
Assist with construction and maintenance of distribution facilities.
Perform overhead line inspection patrols as required.
Assist with storm response and assessments as required.
Perform standby duties as required.
May be required to provide relief duties for the OSW II.
May be required to work in other CSC's.

Qualifications:

Grade 12 education.
Line Locating certification and one year of Line Locating experience with demonstrated satisfactory level of competence.
Working knowledge of MWM, EGIS, and Microsoft Outlook and other computer applications that are required in the operation

of the CSC.

Competent with reading and interpreting plant construction drawings and Manitoba Hydro standards manuals.
Experience providing a high standard of service to customers.
Proactively considers safety of self and others.
Effective communication skills, written and oral.
Familiar with procedures for "soft dig" methods.
Demonstrated ability to work independently under limited supervision, initiative, good sense of judgement, and willingness to

assume responsibility.

Demonstrated mechanical aptitude.
Possess a Manitoba Hydro approved set of personal hand tools.
Physically capable to perform all duties of the position.
Familiar with Corporate policies, practices and standards, Safety & Occupational Health Rules, traffic control, WHMIS, and

handling and storage of dangerous goods.

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO57171863-01

Possess a valid Province of Manitoba Class 5 Driver's Licence.
May be required to obtain vehicle operator certification for various classes of equipment.

Note/Comment:

These positions work either the standard 9-day work cycle or an M3T3 shift at management's discretion.

Salary Range

Starting salary will be commensurate with qualifications and experience. The range for the classification is $27.53-$37.04 Hourly,
$52,744.38-$70,968.04 Annually.

Apply Now!

Ready to join a team that energizes Manitoba and puts safety, innovation, and inclusion at the heart of everything we do? Visit
to learn more about this position and to apply online.

Application deadline: MARCH 19, 2026.

We appreciate your interest in Manitoba Hydro and thank all applicants. Only those selected for the next stage of the selection
process will be contacted.

If you require accommodations during the recruitment process or need this posting in an accessible format, please let us
know - we're committed to a barrier-free experience for all candidates.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...