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Manager, Sales Planning – LUXE E-Commerce (D2C & Amazon)
Job Title: Manager, Sales Planner - LUXE E-Commerce (D2C & Amazon)
Division: Luxury Products Division
Location: NY, 10 Hudson Yards, New York, NY 10001
Reports To: Director, Sales Planning
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 14 highly aspirational and multi-expert luxury such as Lancôme, Yves Saint Laurent, Giorgio Armani, KIEHL’S, URBAN DECAY, IT COSMETICS and YOUTH TO THE PEOPLE as well as lifestyle and couture brands such as RALPH LAUREN, MAISSON MARGIELA, AZZARO, VALENTINO, PRADA, VIKTOR & ROLF AND MUGLER.
What You Will Do:
The Manager of Sales Planning, LUXE Ecommerce will be tasked with instilling a data-driven approach to sales planning and forecasting across our portfolio of brands on Amazon and D2C as we create the strategy to best reach our consumer and meet their needs. This individual will be the key owner of the sales planning, sales forecasting and inventory management across multiple LUXE brands on both ecommerce channels.
Job Duties and Accountabilities
- Drive integrated financial and inventory planning for the Luxe portfolio by translating consumer engagement metrics (AOV, ASP, Traffic, and Conversion) into action able end-to-end sales forecast
- Partner with the Demand Planning organization to harmonize sales forecasts, ensuring cross-functional alignment that serves as the foundation for inventory optimizations and procurement
- Orchestrate omnichannel inventory strategies with the O+O Supply Planning team to optimize stock health and ensure seamless product availability across all brands
- Drive cross-functional synchronization across the Luxe portfolio, bridging channel-specific strategies with Finance and Supply Chain to reconcile sales projections and identify key levers for margin and profitability improvement
- Facilitate data-led decision-making by pinpointing key drivers in product and promotional performance, collaborating with commercial and site experience stakeholders to scale high-impact strategies that enhance long- and short-term planning
- Cultivate a deep understanding of the luxury beauty consumer journey to anchor forecasting and strategic planning, rooting financial and inventory decisions in evolving shopper behaviors and market trends
This individual is creative and analytical. This person will work closely with a broad cross functional team to develop strong plans that meet financial commitments.
The individual must possess the ability to pivot quickly as this function is in constant evolution and the landscape is changing by the minute. This person must embody the L’Oréal values of ‘test and learn’ and ‘fail fast’ to learn the dynamics of what makes the ecommerce business unique.
This individual is excited to dig into the data and identify learnings and insights that will help the greater division and its brands identify risks and opportunities while developing strong cross functional relationships.
This individual has strong time management skills, with the ability to juggle multiple priorities and meet deadlines in a fast-paced, often-changing environment. This individual is also a proactive problem-solver, with the ability to anticipate obstacles and quickly generate alternate solutions/ideas.
What We Are Looking For:
Required Qualifications:
- College Degree
- 5-7+ years of experience in a role focusing on sales planning, forecasting or a similar function; experience with direct-to-consumer businesses is a plus
- Strong knowledge and skill with Microsoft Excel necessary; knowledge of other MS Office tools a plus
- Expert knowledge and skill with data, data management, data activation and statistics, particularly as it relates to eCommerce and consumer analytics; experience with e-commerce is a plus
- Strong knowledge and skill with creating projections & detailed forecasts
- Ability to lead presentations and effectively analyze and translate data into actionable business plans
- Creative problem solver with the ability to prioritize initiatives and anticipate business needs
- Strong Project management background to manage the ever changing digital retail landscape and to build a standard best practice across our luxury brands
- Ability to build effective partnerships and interact successfully with diverse individuals at all levels
- Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations
- Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills
- Proven ability to influence others
- Ability to prioritize and manage multiple responsibilities with attention to detail
- Self-motivated, results and solution oriented, strategic thinker
- Strong time management and prioritization skills
Required Qualifications:
- College Degree
- 5-7+ years of experience in a role focusing on sales planning, forecasting or a similar function; experience with direct-to-consumer businesses is a plus
- Strong knowledge and skill with Microsoft Excel necessary; knowledge of other MS Office tools a plus
- Expert knowledge and skill with data, data management, data activation and statistics, particularly as it relates to eCommerce and consumer analytics; experience withecommerceis a plus
- Strong knowledge and skill with creating projections & detailed forecasts
- Ability to lead presentations and effectively analyze and translate data into actionable business plans
- Creative problem solver with the ability to prioritize initiatives and anticipate business needs
- Strong Project management background to manage theeverchangingdigital retail landscape and to build a standard best practice across our luxury brands
- Ability to build effective partnerships and interact successfully with diverse individuals at all levels
- Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations
- Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills
- Proven ability to influence others
- Ability to prioritize and manage multiple responsibilities with attention to detail
- Self-motivated, results and solution oriented, strategic thinker
- Strong time management and prioritization skills
- Advanced Degrees
- Relevant Industry Certifications
- Salary Range: $98,400 - $140,200
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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