Loan Officer Assistant

Advanced Loan Partner Position (LP2) Are you looking to work alongside leaders in the mortgage industry who will help you grow your career? We’re looking for a full-time Loan Partner 2 (LP2) who will help our applicants get mortgage-ready and support them throughout the loan process. The Loan Partner is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. The LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful. Job seekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today Compensation- $42,000 - $53,000 yearly per year with a per-file bonus and a possible performance-based bonus Responsibilities: 3 Core Duties Key Measurements Pre-Application: • Contact all borrower(s) within 24 hours after an Initial Loan Consultation. Request and review cash, credit, and capacity (income) qualifications for all borrowers. Pre-Approve: • Accurately pre-approve all eligible borrowers. Handle payment scenario requests and accurately estimate closing cost scenarios. • Proactively contact pre-approved buyers. Communicate effectively with Realtor partners. Pipeline: • Onboard all newly received contracts for Rate Lock Consultation. • Submit loan applications to the Production Department for eDisclosures. • Execute outstanding weekly borrower and Realtor Updates, Pre-Closing Funding Calls, and ensure 95%+ loans close on time with daily check-ins to address choke points. • Resolve 95%+ of loan issues before escalating to the Loan Officer. Essential Duties of this Position: Pre-Application: • Contact all newly received applications within 24 hours of assignment by the LO. • Thoroughly review 1003 with the borrower(s) and request necessary documents. • Explore all options before turning down a pre-approval request. • Keep Realtor partners updated on the progress. • Stay up to date on investor guidelines program changes. Pre-Application: • Contact all newly received applications within 24 hours of assignment by the LO. • Thoroughly review 1003 with the borrower(s) and request necessary documents. • Explore all options before turning down a pre-approval request. • Keep Realtor partners updated on the progress. • Stay up to date on investor guidelines program changes. Pre-Approve: • Communicate pre-approval parameters to borrowers. • Provide supplemental pre-approval documents. • Notify the referring Realtor immediately after issuing pre-approval. • Expedite rush pre-approval requests. • Flag any red flags or potential issues to the LO/Branch Manager. • Dedicate a time block weekly to pre-approval outreach. Pipeline: • Expedite onboarding for newly received contracts. • Perform a daily “gauge check” to identify “hot loans.” • Attend daily branch pipeline meetings to track loan milestones. • Deliver weekly borrower update calls (and Realtors, when needed). • Coordinate closely with loan processing teams. Contact borrowers, Title (attorneys), and realtors 24 hours before contingencies expire. • Review Closing Disclosures for accuracy against Loan Estimates. • Conduct pre-closing phone calls (48 hours before closing). • Make congratulatory funding calls to borrowers, Realtors. • Provide post-closing/funding support. • Be available after hours for urgent questions (via mobile email and text). • Consistently exceed borrower and referral partner expectations. Qualifications: • Must maintain an active NMLS license or be willing to get licensed immediately. • Minimum 3 years in mortgage processing, underwriting, or origination. • Proficient in DU/DO, LP, and major investor guidelines. • Experience with Loan Origination Systems Encompass (strongly preferred). • Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote). • Strong verbal and written communication skills. • Ability to work under pressure and meet deadlines. • Excellent time management and organizational skills. • Ability to collaborate across the branch and corporate levels. • Completion of regulatory compliance training. • Ability to speak, write, and effectively communicate. Bilingual Spanish is a bonus, not required. Compensation: $42,000 - $53,000 per year

• 3 Core Duties Key MeasurementsPre-Application: • Contact all borrower(s) within 24 hours after an Initial Loan Consultation. Request and review cash, credit, and capacity (income) qualifications for all borrowers.Pre-Approve: • Accurately pre-approve all eligible borrowers. Handle payment scenario requests and accurately estimate closing cost scenarios. • Proactively contact pre-approved buyers. Communicate effectively with Realtor partners.Pipeline: • Onboard all newly received contracts for Rate Lock Consultation. • Submit loan applications to the Production Department for eDisclosures. • Execute outstanding weekly borrower and Realtor Updates, Pre-Closing Funding Calls, and ensure 95%+ loans close on time with daily check-ins to address choke points. • Resolve 95%+ of loan issues before escalating to the Loan Officer.Essential Duties of this Position:Pre-Application: • Contact all newly received applications within 24 hours of assignment by the LO. • Thoroughly review 1003 with the borrower(s) and request necessary documents. • Explore all options before turning down a pre-approval request. • Keep Realtor partners updated on the progress. • Stay up to date on investor guidelines program changes.Pre-Application: • Contact all newly received applications within 24 hours of assignment by the LO. • Thoroughly review 1003 with the borrower(s) and request necessary documents. • Explore all options before turning down a pre-approval request. • Keep Realtor partners updated on the progress. • Stay up to date on investor guidelines program changes.Pre-Approve: • Communicate pre-approval parameters to borrowers. • Provide supplemental pre-approval documents. • Notify the referring Realtor immediately after issuing pre-approval. • Expedite rush pre-approval requests. • Flag any red flags or potential issues to the LO/Branch Manager. • Dedicate a time block weekly to pre-approval outreach.Pipeline: • Expedite onboarding for newly received contracts. • Perform a daily “gauge check” to identify “hot loans.” • Attend daily branch pipeline meetings to track loan milestones. • Deliver weekly borrower update calls (and Realtors, when needed). • Coordinate closely with loan processing teams. Contact borrowers, Title (attorneys), and realtors 24 hours before contingencies expire. • Review Closing Disclosures for accuracy against Loan Estimates. • Conduct pre-closing phone calls (48 hours before closing). • Make congratulatory funding calls to borrowers, Realtors. • Provide post-closing/funding support. • Be available after hours for urgent questions (via mobile email and text). • Consistently exceed borrower and referral partner expectations.

Compensation:
$42,000-$53,000 per year

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