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Learning Quality, Standards Training and Improvement Specialist/Senior Specialist (Contract - Evergreen)

February 19, 2026

<h2>Job Description</h2> We are always looking for talented individuals to join our Quality team. Specific openings in Quality come about often. This is an evergreen role, meaning we are always accepting applications to build a pipeline of qualified candidates for future opportunities This is an ongoing opportunity for a Learning Quality, Standards Training and Improvement Specialist/Senior Specialist to join our team, if interested in opportunities, please apply. The Quality Specialist works cross-functionally to support the training needs of business partners. This training support includes the administration of the electronic learning management system, maintenance of the training catalog and development of training materials. The Quality Specialist works with a high degree of independence and is adept at troubleshooting problems to create and execute improved internal procedures, and to ensure compliance with applicable regulatory requirements. ** Candidate must have experience training in a GxP/pharma environment ** KEY RESPONSIBILITIES: The responsibilities of this position may include, but are not limited to the following: TRAINING PROGRAM MANAGEMENT <ul> <li>Acts as SME (Subject Matter Experts) for GxP (Good x Practices) Training process and provide ongoing support, tool, and consulting to enable execution of the process</li> <li>Supports GxP regulated employees’ adherence to GxP training program requirements</li> <li>Provides guidance on general training issues of varying complexity</li> <li>Participates in project teams that require training guidance</li> <li>Assists in development of process changes and training materials</li> <li>Liaises with functional Training Coordinators to align quality training initiatives</li> <li>Maintains job aids and tools</li> <li>Manages training materials within electronic document management system</li> <li>Aids in the generation of KPI (Key Performance Indicators) to determine the effectiveness of the training program</li> <li>Aids in review and analysis of training program metrics</li> </ul> LEARNING MANAGEMENT SYSTEM (LMS) ADMINISTRATION <ul> <li>Functions as a system business administrator for the LMS</li> <li>Supports LMS validation</li> <li>Creates and processes training forms</li> <li>Scans and uploads training documentation</li> <li>Provides customer support (troubleshooting, answering questions, addressing incident tickets)</li> <li>Maintains learning objects, user groups, curricula, and learning assignments within LMS</li> </ul> SERVICE NOW TRAINING ADMINTRATION <ul> <li>Executes training ServiceNow requests for the following - Process Change Requests (PCR)</li> <li>Collaborates with business partners to conduct Learning Needs Assessment and curricula assignment with business needs - GxP Training Requests</li> <li>Resolves training assignment ticket requests submitted by learning community - Role-based Catalog Maintenance</li> <li>Review and update training catalogs for role-based training</li> </ul> AUDIT & INSPECTION SUPPORT <ul> <li>Provides reports to evidence GxP personnel training qualifications, as needed</li> </ul> MINIMUM QUALIFICATIONS: <ul> <li>Bachelor’s degree and 3 – 5 years of relevant work experience, or relevant comparable background</li> <li>Experience with Learning Management Systems (LMS)</li> <li>Proficient in Zoom and the Microsoft Office suite of products</li> </ul> PREFERRED QUALIFICATIONS: <ul> <li>Experience with Cornerstone OnDemand LMS</li> <li> Essential skills and knowledge</li> </ul> <ul> <li>Strong problem-solving skills</li> <li>Learning analytics and data analysis techniques</li> <li>Professional verbal and written communication</li> <li>Experience and ability to work easily and effectively with a wide range of people, demonstrating high emotional intelligence</li> <li>Highly developed interpersonal and people management skills</li> <li>Manage multiple projects concurrently with aggressive deadlines</li> </ul> <h2>Pay Range</h2> Specialist ($45/hour); Senior Specialist ($55/hour) <h2>Requisition Disclaimer</h2> This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium & Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com. If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email. No C2C or Third-Party Vendors

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...