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John Deere Field Service Technician (Remote)

March 9, 2026

Grow with TRULAND Equipment We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment—we want to hear from you! Purpose: Independently performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Location Service Management team. Responsibilities: <ul><li>Performs diagnostics and repairs on John Deere agricultural equipment and technology. May perform diagnostics and repairs on competitive equipment.</li><li>Performs diagnosis and repair of customer equipment, primarily in the field.</li><li>Operates and maintains vehicles, tools, and equipment required to perform job responsibilities.</li><li>Participates in John Deere University training and dealer-led training to further the development of skills and knowledge </li><li>Maintains current knowledge of John Deere and competitive products.</li><li>Meets the John Deere requirements for an Advanced Service Technician.</li><li>Mentors Service Technician Apprentices and Students as requested.</li><li>May conduct or support customer clinics.</li><li>Maintains condition of vehicles, inventory, tools, and equipment.</li><li>Maintains a clean work area and performs work in a neat and orderly fashion.</li><li>Follows all safety rules and regulations in performing work assignments.</li><li>Accountable for billable time and assigned work orders.</li><li>Responsible for tracking all materials used in performing assigned duties.</li><li>Completes all reports and forms required in conjunction with work assignments in a timely manner.</li><li>Other appropriate responsibilities as assigned by manager. </li></ul>Experience, Education, Skills, and Knowledge: <ul><li>High School Diploma or equivalent experience required, Associates degree preferred.</li><li>3+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred.</li><li>Ability to perform repairs and maintenance using special tools and equipment following Technical Manual procedures with limited re-work or customer dissatisfaction.</li><li>Experience with the mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment.</li><li>Ability to operate vehicles, tools, and equipment for diagnostic purposes.</li><li>Experience with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.</li><li>Ability to work cooperatively in a team environment.</li><li>Experience communicating effectively verbally and in writing.</li><li>Valid driver's license required; CDL (Commercial Driver's License) and forklift license preferred. </li></ul>Additional Requirements: <ul><li>Ability to lift 75 pounds repeatedly.</li><li>Adequate toolset to perform job responsibilities required.</li><li>Driving record that meets Employer's insurance company requirements. </li></ul>Comprehensive benefit package for full-time team members includes: <ul><li>Competitive bi-weekly wages</li><li>Health, dental, and vision insurance</li><li>401(k) plan with company contributions</li><li>Flexible Spending Account (FSA) & Health Savings Account (HSA)</li><li>Paid Time Off (PTO) and Paid Holidays</li><li>Company-paid short-term disability & long-term disability insurance</li><li>Life Insurance</li><li>Team member discounts</li><li>Access to additional voluntary insurance plans</li><li>Employee Assistance Program (AEP)</li><li>Company-provided uniforms </li></ul>About TRULAND Equipment TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we're dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we're creating lasting partnerships built on trust. Our Vision: To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency. Our Values <ul><li>Integrity: Do the right thing </li><li>Trust: Do what we say we are going to do</li><li>Simplify Business Transactions: Easy to do business with</li><li>Urgency: Engage with a sense of urgency</li><li>Respect and Teamwork: Work together to solve our customer's needs</li><li>Imaginative Solutions: Create solutions with thoughtfulness and purpose</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...