IT Analyst 2 - Resolute, Professional Billing Claims

## **Description**   **Job Summary** Under the direct supervision of a manager or director and according to established policies and procedures, the Analyst II performs routine analysis to include evaluation of hardware and software based on end user criteria. The Analyst II performs workflow analysis, design, development, testing, training, implementation, management and support of assigned application systems and/or projects. Directly interacts with assigned department managers and senior level staff to provide automation services in support of department’s strategic and operational objectives. Maintains system specification and technical documentation. Acts as liaison between Information Technology vendors and TGH. Participates in and/or leads department and hospital task forces, focus groups and/or committees as assigned by their supervisor to meet the group objectives. Employs intermediate analytical and technical evaluative process; managerial and interpersonal perspectives. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.     ## **Qualifications**   - Highschool or GED and a minimum of 2+ years information technology / applications experience including build, test, and support of job related applications or equivalent  - healthcare/heath related experience. - Prior Epic IT build experience in Resolute, specifically Professional Billing Claims. - - Epic Resolute PB certification.    **Primary Location:** Tampa **Work Locations:** TGH Corporate Center 606 W Kennedy Blvd   Tampa 33606 **Eligible for Remote Work:** Fully Remote **Job:** Information Technology **Organization:** Florida Health Sciences Center Tampa General Hospital **Schedule:** Full-time **Scheduled Days:** Monday, Tuesday, Wednesday, Thursday, Friday **Shift:** Day Job **Job Type:** Remote **Shift Hours:** 8:00 am - 5:00 pm **Minimum Salary:** 71,385.60 **Job Posting:** Aug 26, 2025, 7:26:06 PM

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...