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Interim Consultant Operations - Process Design

March 9, 2026

IMMEDIATE INTERIM OPPORTUNITY Interim Consultant Operations - Process DesignDuration: 4-6 MonthsLocation: Toronto, OntarioHybrid – Financial District – 2-3 days per week (flexible) A mid-sized financial services client is seeking an Interim Operations Lead to assist them in standing up a new operating model and function for a key department. The objective is to establish a practical, low-technology operations capability to improve visibility, control and scalability across the intake, triage, external consultant management, spend and contract management, knowledge management and reporting. This is an individual contributor and very hands- on. Key Accountabilities:<ul><li>Conduct an operations assessment – current state.</li><li>Operating model design – create the target operating model tailored to a small team – must be a “tool, not a master”.</li><li>Core Process Implementation – intake, triage, tracking of workload and external partner governance.</li><li>Develop reporting – KPI/dashboards for the department and senior management.</li><li>Train the team and transition to the team.</li></ul>Competencies and Requirements: <ul><li>Experience standing up a new operating model and the associated processes for a regulated financial services organization.</li><li>Experience designing full lifecycle processes – intake, triage, external partner governance, reporting.</li><li>Highly process oriented – works from a methodology vs. adhoc</li><li>Capable of working with, and influencing senior professionals and leaders.</li></ul>This role will appeal to someone who enjoys doing the full project independently. This will be a solo role. PLEASE SEND YOUR CV (AS A WORD DOC) TO: Interim.Applications@LHHknightsbridge.com (SubjecT: Interim operations lead) LHH Knightsbridge Interim Management is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis. Follow the LHH Knightsbridge LinkedIn page and set up a job alert to learn about new Executive Interim opportunities. Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted. February 2026

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...