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HR Product Manager (Synergy programme)

February 16, 2026

Pay £57,946 - £68,205 Job description Role Overview Successful candidates will:<ul><li>Blend product management skills with HR expertise to lead HR transformation through design, testing and deployment of the new system.</li><li>Champion Synergy and build strong relationships with Product Managers, Process Owners and Subject Matter Experts across all four departments.</li><li>Work flexibly within an AGILE, multi‑disciplinary team, adapting quickly to changing priorities.</li><li>Support HR convergence and own the future‑focused, end‑to‑end transformational design, maintaining design integrity throughout.</li><li>Contribute to a positive, inclusive programme culture while supporting senior leaders.</li><li>Play a key role as the programme transitions from design to build and service readiness, ensuring consistent implementation across departments.</li><li>Partner with suppliers to build the solution and supporting services, driving adoption and guiding teams through complexity to ensure successful delivery.</li></ul> Key Responsibilities Design Leadership & Portfolio Ownership<ul><li>Own and lead a portfolio of critical Core Build design activities aligned to the Synergy programme plan.</li><li>Continue to optimise transformation opportunities within areas of accountability.</li></ul> Product Expertise<ul><li>Act as a product expert for your design areas across key programme milestones.</li><li>Support other Synergy workstreams including onboarding the Synergy Business Process Services Provider and establishing the Shared Service hub.</li></ul> Multi‑Disciplinary Collaboration<ul><li>Work across a multi‑disciplinary team representing the programme to various stakeholder groups.</li><li>Lead a design squad comprising departmental HR leads, Synergy technical teams, business change, and external delivery partners.</li></ul> Job Architecture & Catalogue Governance<ul><li>Govern, promote, and progress the common Synergy job catalogue, collaborating with functions such as Finance and Source to Pay.</li><li>Ensure alignment with Government People Group through regular engagement, reviews, and coordinated delivery planning.</li></ul> Subject Matter Expertise<ul><li>Act as an expert on Synergy job architecture and position management across the four departments.</li><li>Support departments in preparing for implementation, addressing challenges, and identifying solutions.</li><li>Use HR functional expertise to help departments adopt new ways of working through cloud‑based technology.</li></ul> Person specification The successful candidate will need to demonstrate: Essential Criteria<ul><li>Understanding of building standardised job frameworks or position management implementation (Lead Criteria).</li><li>Proven track record of leadership and change management of HR transformation at scale. Ability to lead behavioural and transformational change, understanding the factors that drive a positive employee experience.</li><li></li><li>Demonstrable experience and evidence of delivery in HR professional area of expertise.</li><li></li><li>Ability to influence a wide network of stakeholders with experience of influencing senior stakeholders to achieve successful outcomes.</li><li></li><li>Experience of engaging successfully with a variety of professional teams, including Digital, HR, Operational Delivery as well as external partners.</li><li></li><li>Strong inspirational and inclusive leadership skills and the ability to role model positive behaviours working collaboratively across organisational boundaries and in multi-disciplinary teams.</li></ul> Click Apply for more details and benefits of working for DWP.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...