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Health Guide

March 7, 2026

Health Guide, EZ Health Join a small, fast-growing startup making a real difference in the lives of underserved seniors. EZ Health helps older adults navigate the complex healthcare system so they can get healthier and live better. We’re looking for compassionate, scrappy problem solvers and great coaches to join our team as Health Guides. This is a remote, mission-driven role where your coaching skills, organization, and empathy will directly improve people’s lives. Why this role is unique You’ll work directly with the founders, experienced entrepreneurs who previously scaled a healthcare business to over $3.4B in value. This is a unique opportunity to be part of a startup from the ground up, with significant room to learn, grow, and make an impact as we expand. What you’ll do In this role, you’ll work with a group of clients over the phones. We’re looking for people who can • Understand clients: listen deeply and build trust with older adults who feel lost in the healthcare system. • Educate and empower: help clients understand their Medicare benefits, care options, and community resources. • Solve problems: help seniors access affordable meals and transportation, find specialists, or understand options to stay independent. When formal support isn’t available, we get creative: we find volunteers on Facebook Marketplace, we reach out to churches and nonprofits, etc. However we can help, we find a way. • Collaborate: work with doctors, insurers, and social services to make sure every client gets the support they need. Who are you As a Health Guide, you’ll listen deeply, asking thoughtful questions, motivating others, and celebrating progress — but now, you’ll help seniors overcome barriers to care and live healthier, more independent lives. You’re empathetic, mission-driven, and skilled at empowering others to make lasting change. You know how to meet people where they are, build trust, and guide them toward achievable goals. We also believe that great guides bring a fresh, human approach to healthcare. At EZ Health, we aim to act and sound different from the traditional healthcare experience — focusing on direct, compassionate communication without the jargon or red tape. You already understand how to connect with people around their health goals; we’ll teach you the systems, tools, and resources to help you make an even bigger impact. You might be a great fit if you: • Are warm, empathetic, and great at explaining complex topics in simple terms • Enjoy connecting with seniors and helping them feel understood • Are organized and comfortable managing multiple priorities • Have strong written and verbal communication skills • Are tech-savvy (comfortable using arenaflex Docs, Sheets, and basic online tools) • Thrive in fast-paced, ever-evolving environments • Love solving problems and learning on the go Note: This role involves speaking with clients over the phone for part of the day. If your background is a match, we may ask for a brief audio sample as part of your application. Preferred Experience • Experience as a health coach, life coach, care navigator, counselor, wellness advisor, or other client-facing healthcare professional. • Bachelor’s degree • Some familiarity or interest in learning about Medicare, Medicaid, or senior services (we’ll train you!) Details • Work location: 100% Remote • Job type: Contract (20–40 hours per week) • Schedule: Daytime hours, no weekends • Benefits: Flexible schedule, professional development support • We welcome applicants from all backgrounds and life experiences. At EZ Health, we believe diverse perspectives make our team stronger and help us better serve the communities we support. ❤️ A new way to make an impact If you’ve ever wished your skills could make an even big difference and impact, this is your chance. At EZ Health, you’ll still change lives every day. Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...