Head of Operations for Airbnb Co-Hosting Company

Head of Operations – Airbnb Co-Hosting Company

We’re building a fast-growing Airbnb co-hosting company focused on scale, systems, and long-term automation. Client acquisition is handled in-house — we are looking for a senior Head of Operations / Director of Property Management to own execution.

This is not a co-founder role and not a lifestyle hosting position. This is a leadership role for someone who has already managed real volume and wants to run a clean, scalable operation.

What You’ll Be Responsible For

You will own day-to-day operations end to end, including:

Onboarding new homeowners (photos, listings, pricing setup, launch coordination)

Overseeing guest communication, turnovers, and maintenance through VAs and vendors

Building and enforcing SOPs for all operational workflows

Monitoring quality, response times, reviews, and homeowner satisfaction

Acting as the primary ops point of contact once clients are live

Preparing the operation to scale cleanly to 50, 100, and 200+ properties

You will not be responsible for sales, marketing, or lead generation.

How the Company Is Structured

Operations live inside the company

Tools and systems are centralized (PMS, pricing, turnover, comms)

The goal is to automate and delegate, not micromanage

This role is designed to become more strategic over time, not more reactive

Who This Role Is For

This role is a fit if you:

Have managed 20–50+ Airbnb properties (co-hosting or arbitrage)

Have experience leading VAs or ops teams

Understand pricing tools, PMS platforms, and STR workflows

Are process-driven and comfortable building systems

Want to run a serious operation, not freelance task-hop

Think in terms of scale, margin, and quality control

Who This Role Is NOT For

This is not a fit if you:

Are new to Airbnb operations

Have only managed 1–5 listings

Are looking for a “partner” or equity-first role

Prefer casual or part-time hosting

Want autonomy without accountability

What Success Looks Like

New properties are launched smoothly and on time

Guest communication and turnovers are handled without founder involvement

Homeowners are confident, informed, and retained

Ops costs stay controlled as the portfolio grows

The business becomes easier to run as it scales, not harder

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