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Head of Global Creative and Product Development Operations job at Sony Interactive Entertainment - SIE in San Mateo, CA

March 9, 2026

Title: Head of Global Creative and Product Development Operations Location: United States, Remote San Mateo, CA (Collab)/Remote Category: Net Ads, Merchandise & Loyalty Job Description: Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Head of Global Creative and Product Development Operations – Licensed Merchandise San Mateo, CA (Collab)/Remote We are looking for an experienced Head of Global Creative and Product Development Operations on the Licensed Merchandise Team with strong global operations, creative, and licensing experience to manage the global creative and product development team. The ideal candidate will have a passion for processes, deadlines, consumer trends, and the ability to drive creative excellence across various projects. You have a proven track record for working on large IP projects and culturally relevant programs with partners across hardlines and softlines categories to grow the PlayStation brand and our software IP titles. This role will oversee the creative and product development processes and teams, as well as coordinate all milestones to successfully go to market across the entire Licensed Merchandise Team. You will partner closely with the Licensing leads, licensees and gaming studios, franchise, retail marketing and other cross-functional teams, to bring the global vision, strategy, and operational plan to life. This role will work with executives and stakeholders, internally and externally, to deliver business results. We are seeking an out-of-the-box thinker, who can operate proactively in a fast-paced environment and is able to wear many hats. Responsibilities: Team management and experience coaching Detailed understanding of the product development processes, production, and manufacturing, timelines Lead full concept to production lifecycle for creative assets , ensuring teams deliver on time, on budget and at scale Design and implement streamlined workflows to improve speed, consistency and quality Lead the planning and development of style guides, creative assets, PD tools, and serving as the primary driver behind the creation process Collaborate with external agencies to source talent and manage the execution of creative projects, ensuring alignment with brand standards and objectives Guide creative collaboration throughout the project lifecycle Lead all stages of product development across all categories for any licensing deal or collaborations Undertake general design tasks to support Licensing team’s efforts, including but not limited to branding, packaging, promotional and marketing collateral trade show needs, and sales materials Skills and Qualifications: Bachelor’s degree in Project Management, Design, Marketing, or a related field Proven experience (15-20 years) in a creative leadership role, within the licensing and consumer products industry Proficiency in project management tools Strong project management abilities, including the capacity to prioritize tasks, meet deadlines, and manage resources effectively Excellent communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders at all levels A strategic mindset with a deep understanding of market trends, consumer behavior, and brand positioning Gaming or Entertainment experience preferred Proven experience to manage studios (film, series or game) in the creation of product development At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. The estimated base pay range for this role is listed below. $184,100 - $276,100 USD

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...