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GUEST SALES SPECIALIST - EUROPEAN WAX CENTER

February 14, 2026

Job description

Hiring Guest Services / Front Desk Associates!

As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests.

Perks & Benefits:

This is a sales / performance-based position and you earn sales commission (in addition to an hourly wage) for hitting weekly sales targets!
50% off waxing and 40% discount on EWC retail products
Hourly wage plus commission, resulting in typical total compensation of $20-$40 /hour
401(k) with match
Supplemented health insurance offered to associates who meet hours criteria
Paid sick time and family leave
Flexible days and hours
Set schedule

Responsibilities:

Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards.
Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.
Understand and explain the benefits of our savings program, products, and promotions.
Answer phone calls professionally and respond to guest inquiries.
Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs.

*

Create and maintain accurate annotations of customer reservations.
Process customer purchases and maintain accurate cash draw.
Maintain a clean and tidy lobby.

Here’s what we’re looking for:

24 - 35 hours and ability to work one weekend day per week.
A positive, friendly, upbeat, and personable demeanor with strong communication skills.
Ability to manage productivity and sales to ensure goals are achieved.
Prioritizes customer service and satisfaction.
A self-driven and motivated individual, responds well to coaching and performance goals.
The ability to multi-task and pivot.
Strong problem solving attitude.
Collaborative spirit and proactive attitude.
Direct sales experience preferred.

European Wax Center is located in Manhattan.

About European Wax Center

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

For more information about EWC, visit: http://www.waxcenter.com/careers.

Job Types: Full-time, Part-time

Pay: $17.00 - $30.00 per hour

Benefits:

Employee discount
Flexible schedule

Shift:

Day shift
Evening shift
Morning shift

Work Location: In person

Job Types: Full-time, Part-time

Pay: $17.00 - $30.00 per hour

Ability to Commute:

New York, NY 10021 (Preferred)

Ability to Relocate:

New York, NY 10021: Relocate before starting work (Preferred)

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...